Job Summary
We are seeking a motivated and organised Football Centre Assistant Manager to oversee daily operations at our football club football facility. The successful candidate will be responsible for managing staff, delivering excellent customers services, and ensuring the smooth running of centre activities. This role offers an exciting opportunity for individuals with management experience and a passion for football and hospitality to contribute to a vibrant community hub.
Responsibilities
- Assist in the management of centre operations, including scheduling and supervising staff shifts
- Ensure high standards of customer services are maintained, providing a welcoming environment for all visitors
- Coordinate bookings for football sessions, events, and tournaments, ensuring efficient utilisation of facilities
- Oversee health and safety protocols, maintaining compliance with relevant regulations
- Handle customer enquiries and resolve any issues promptly and professionally
- Support marketing efforts to promote football club and the centres activities and increase membership or participation
- Assist in organising centre maintenance and cleanliness to uphold a professional appearance
- Contribute to the development of programmes that enhance customer experience and community engagement
Qualifications
- Proven management experience within a hospitality or sports centre environment
- Strong organisational skills with the ability to multitask effectively
- Excellent communication skills, both verbal and written
- Passion for football or sports is desirable but not essential
- Ability to work flexible hours, including weekends and evenings as required
- A proactive approach with problem-solving capabilities
This position is ideal for individuals who thrive in dynamic but demanding environments, enjoy working with people, and are committed to delivering exceptional service. The role offers valuable leadership experience within a thriving football club & sports facility dedicated to community engagement.
Pay: £27,000.00-£30,000.00 per year
Work Location: In person
