CBRE GlobalWorkplace Solutions is a leading global provider of integrated facilities andcorporate real estate management. We are recruiting for a Contract Support
The purpose ofthe role:
To provideexceptional customer service and a comprehensive financial and administrativeservice through the leadership of the Contract Support Team. Support the Finance Team with month-end andfinancial reporting. It is key that the Lead Contract Support understandsprocedures, and processes, and operates them to the required standard,encouraging best practices across the business.
What You’ll Do:
Contract
- Build and developrelationships with key business and account stakeholders, customers, andexternal agencies.
- Drive high quality commercial performancethrough understanding the contractual commitments, better buying and use ofpreferred suppliers.
- Liaising with theclient regarding payment of invoices
- Monthly debtcalls with contract teams
- Continually develop systems to maximizeefficiency benefits for the customer and GWS.
- Liaising with clients on various mattersand attending to their needs whilst maintaining a strong working relationship.
Finance
- Support month-end closing for thecountries in scope
- Preparation of various internal reportsand analysis
- Prepare billing checklists, MIPs
- Assist the LeadContract Support in the production of billing applications, calculatingmargins, raising invoices, and submitting to clients.
- Assist LeadContract Support managing control of the invoice pool.
- Creation andreview of management reports such as WOM, OPO's & COUPA.
- Raising PurchaseOrders when required.
- Reviewing openPurchase Orders and liaising with the site team to achieve closures.
- Comprehensivespend tracking.
- Drive high-quality financial performanceto influence P&L results.
- Ad-hoc reporting as requested by theBusiness Unit or Business/Finance.
- Assisting Lead Contract support in clientonboarding
- Supporting supplier onboarding
- Assisting with supplier invoice queries.
Processes,Procedures and Reporting
- Ensure company policies and procedures areadhered to consistently throughout the Business Unit / Contract and ContractSupport Team.
- Deliver the accuracy and integrity ofaccounting records and financial systems, identify opportunities to enhancesystem efficiencies.
- Demonstrateknowledge of procedures and processes and deliver these to the requiredstandard.
- Deliver andmaintain compliance through the required procedures and processes through theContract Support Team.
What You’ll Need:
- Highly computer literate
- IT Skills to achieve key tasks andgive the business a sound reporting base.
- Superior written and verbalcommunication skills with strong oral presentation skills.
- Capable of working in a matrixenvironment.
- Organised and open to new ways ofworking to challenge inefficiencies
- Thorough understanding of business andcustomer-facing environments.
- Understands the requirements ofoperating in a contract environment.
- Previous experience of a serviceindustry role
- Been a part of a high-performing team.
- Management skills to maximise theperformance of staff working directly for them and others
- Customer focus skills with a passionfor customer service.
- Effective communication skillsenabling the individual to work with clients, suppliers, and staff at alllevels
- Self-motivated and ambitious
- Results/ task orientated, withattention to detail and accuracy
- Excellent time management andorganisational skills
- Commitment to continuous improvement
- Ability to work as part of a team, aswell as independently
- Calm manner, able to work underpressure and with changing demands and priorities
- Confidential and discrete approach
About CBRE GlobalWorkplace Solutions:
Why CBRE
When you joinCBRE, you become part of the global leader in commercial real estate servicesand investment that helps businesses and people thrive. We are dynamic problemsolvers and forward-thinking professionals who create significant impact. Ourcollaborative culture is built on our shared values — respect, integrity,service and excellence — and we value the diverse perspectives, backgrounds andskillsets of our people. At CBRE, you have the opportunity to chart your owncourse and realize your potential. We welcome all applicants.
Applicant AI UseDisclosure
We value humaninteraction to understand each candidate's unique experience, skills andaspirations. We do not use artificial intelligence (AI) tools to make hiringdecisions, and we ask that candidates disclose any use of AI in the applicationand interview process.
