Overview
We are seeking a highly organised and detail-oriented Gymnastics Administrator to join our team. This role involves administrative tasks and emails and phone call communication with members. The ideal candidate will possess strong office experience, excellent computer skills, and outstanding organisational abilities. This paid position offers an opportunity to work in a dynamic environment dedicated to promoting gymnastics and community engagement.
Duties
- Handling phone enquiries with professional etiquette and providing exceptional customer service
- Processing payments and managing financial transactions efficiently
- Organising files, correspondence, and documentation to ensure easy access and compliance with organisational policies
- Answering member phone calls and emails
- Supporting with administrative tasks
- Ensuring the centre’s administrative procedures adhere to health and safety standards
Qualifications
- Previous office or administrative experience is essential
- Proficiency in Google Workspace applications
- Strong organisational skills with the ability to prioritise tasks effectively
- Excellent data entry skills with high accuracy and attention to detail
- Good phone etiquette and professional communication skills
- Familiarity with clerical procedures and office management practices
This role offers a rewarding opportunity for a motivated individual eager to contribute to a vibrant gymnastics community through efficient administrative support.
Pay: £13.00 per hour
Benefits:
- Free parking
- On-site parking
Application question(s):
- Describe a time when you dealt with a difficult customer. How did you resolve the situation?
- How would you prioritise your workload if you had multiple emails, phone calls, and urgent requests at the same time?
- What experience do you have with gymnastics?
- A parent contacts the club asking which class would be most suitable for their child who has never done gymnastics before. What information would you gather before recommending a class?
- Why would you like to work for EA Gymnastics?
Work Location: In person
