We are seeking a full-time Reservations Assistant to join our growing team. This permanent position is based at our Holborn office, with some hybrid working available. This is an exciting opportunity for someone looking to develop a career in hospitality, reservations, or sales within a fast-paced and supportive environment.
Inception Group is a fun, creative, and dynamic hospitality company founded in 2009. We operate a collection of unique bars, restaurants, and club concepts across Central and South West London, each offering memorable guest experiences and distinctive atmospheres.
What you offer...
- Previous experience in hospitality, reservations, customer service, sales, or administration is desirable but not essential.
- A bright, enthusiastic, and professional individual who thrives in a fast-paced environment.
- Exceptional verbal and written communication skills with a high standard of English.
- Excellent telephone manner and strong interpersonal skills.
- Highly organised with strong attention to detail.
- Confident using computer systems and learning new software.
- Experience using SevenRooms is advantageous but not essential.
- A proactive team player with a genuine passion for hospitality and customer service.
What We Offer...
- Competitive salary package of £32,000 OTE (plus a bonus scheme)
- Discount across all our our venues
- Monthly socials and 2 annual company parties
- Medical, dental, and optical cover for salaried employees after one year of service
- Career development and progression opportunities within the group
- Additional holiday entitlement based on length of service.
- The chance to work in a lively, creative, and supportive hospitality environment.
- Opportunities for professional growth and career development
- A team culture that values initiative, creativity, collaboration, and excellence in every guest experience.
- And so much more!
Pay: £32,000.00 per year
Experience:
- Events management: 1 year (required)
Language:
Location:
- London, Greater London (required)
Work Location: In person
