About Us
We are a leading commercial cleaning and facilities services company, employing over 7,000 colleagues across multiple client sites. Our workforce is at the centre of everything we do, and we are committed to creating a safe, fair, and supportive environment where every colleague can thrive.
Role Purpose
The People Partner provides expert support to operational leaders across the business, with a particular focus on employee relations casework, and redundancy programmes. Acting as a trusted advisor, the role ensures that people processes are compliant, fair, and aligned with our company values, while supporting business continuity and colleague wellbeing.
Key Responsibilities
Employee Relations (ER)
· Act as the lead advisor on complex and sensitive ER cases, including disciplinary, grievance, absence, and performance issues.
· Provide guidance and coaching to managers to handle ER cases effectively and consistently.
· Ensure all ER matters are managed in line with employment legislation, company policy, and best practice.
· Identify ER trends and risks, and recommend proactive interventions to reduce issues.
Redundancy & Change Programmes
· Provide HR expertise on redundancy programmes, including consultation planning, communication, and compliance.
· Support managers in delivering fair and legally compliant redundancy processes.
· Advise on workforce restructuring, redeployment, and change initiatives to support business needs.
· Ensure colleague experience is prioritised during periods of change.
Stakeholder Support & Leadership
· Partner with operational and functional leaders to resolve people issues in a timely and effective way.
· Build strong relationships with trade union representatives, promoting collaborative working.
· Provide coaching, challenge, and support to leaders on people management capability.
· Escalate risks appropriately, balancing legal, ethical, and commercial considerations.
Experience & Skills Required
· Proven experience as a People Partner in a large, multi-site organisation with a significant frontline workforce.
· Strong track record of managing complex ER casework independently.
· Demonstrated expertise in redundancy and organisational change programmes.
· Solid knowledge of UK employment law and HR best practice.
· Excellent stakeholder management, influencing, and coaching skills.
· Strong organisational skills, with ability to manage multiple priorities simultaneousl
Pay: £40,000.00 per year
Work Location: In person
