Job Summary
We are seeking an experienced and dynamic General Manager to oversee the daily operations of our organisation. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a proven track record in management within retail or sales environments. This role involves strategic planning, team management, and ensuring the delivery of exceptional customer service. The successful applicant will be responsible for driving business growth, managing staff, and maintaining organisational efficiency to meet company objectives.
Must have carvery experience
Duties
- Lead and supervise all departmental activities, ensuring alignment with organisational goals.
- Develop and implement strategic plans to increase sales and optimise operational efficiency.
- Manage and motivate a diverse team, fostering a positive work environment that encourages professional development.
- Oversee merchandising strategies to maximise product visibility and sales performance.
- Monitor financial performance, including budgeting, forecasting, and expense control.
- Maintain high standards of customer service through effective staff training and supervision.
- Coordinate with other departments to ensure seamless operations across all functions.
- Conduct regular staff meetings to communicate updates, set targets, and review performance metrics.
- Handle administrative tasks such as reporting, scheduling, and maintaining organisational records.
- Ensure compliance with health and safety regulations within the workplace.
Skills
- Multilingual or Bilingual abilities are highly desirable to facilitate communication with diverse clients and staff.
- Proven management experience with a focus on supervising teams in retail or sales environments.
- Strong leadership qualities with the ability to inspire and motivate staff at all levels.
- Excellent communication skills, both verbal and written, including phone etiquette.
- Demonstrated organisational skills with the ability to prioritise tasks effectively under pressure.
- Experience in merchandising, sales management, and customer service excellence.
- Sound time management skills to oversee multiple projects simultaneously.
- Administrative experience with proficiency in organisational tools and reporting systems. This role offers an exciting opportunity for a motivated individual eager to lead a vibrant team while driving organisational success through strategic management and exceptional leadership qualities.
Pay: £38,000.00-£42,000.00 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
Work Location: In person
