Salary: £35,000 per annum
Contract: Permanent
Hours: Full time, 37.5 hours per week
Shifts: Monday to Friday, 08:30 – 17:00
Location: CareCo HQ, Braintree - CM77 7AT with travel required
Closing date: Friday 3rd July
At CareCo, we make every day easier for people. As the UK's leading mobility retailer, our goal is to make sure that everybody who needs a helping hand not only gets one, but that they get the one that works for them.
About the Role
CareCo is seeking an organised, proactive, and detail‑focused Facilities Coordinator to support the Facilities & Engineering Manager in ensuring the smooth, safe, and efficient operation of our nationwide estate. The Facilities team currently oversees 40 sites across the UK, with this number continuing to grow, making this an exciting opportunity to join a fast‑expanding organisation and play a key role in maintaining high operational standards.
As a Facilities Coordinator, you will play a central part in managing day‑to‑day facilities operations. You will coordinate planned and reactive maintenance, support compliance activities, liaise with contractors, and ensure accurate documentation across our systems. Your work will help maintain a safe, well‑managed environment for colleagues and visitors across the CareCo estate.
As a Facilities Coordinator, you will:
- Support the delivery of Hard and Soft Services, including cleaning, landscaping, and general maintenance.
- Coordinate planned and reactive maintenance activities in line with SFG20 standards.
- Raise, monitor, and close work orders within the CAFM system, ensuring accurate records and timely completion.
- Assist in monitoring contractor performance, ensuring adherence to SLAs and KPIs.
- Support inspections and audits across company sites to maintain Health & Safety and compliance standards.
- Work closely with the Health & Safety Team to ensure maintenance activities are carried out safely and in line with regulations.
- Maintain up‑to‑date compliance documentation and ensure all records are logged within the Integrated Management System (IMS).
- Support site H&S and fabric audits, including producing reports and action plans.
- Assist with budget tracking, including purchase orders, invoices, and contractor quotations.
- Support bill validation, reporting, and maintaining accurate utilities and energy consumption records.
- Prepare weekly Facilities reports for review by the Facilities & Engineering Manager.
- Ensure new properties and assets are added to the CAFM system and labelled with QR codes for issue reporting.
- Liaise with contractors and suppliers to arrange site visits, service delivery, and repair works.
- Validate contractor documentation, including RAMS, insurance, and certifications.
- Assist in implementing efficiency improvements and sustainability initiatives, including energy‑saving measures.
- Provide support to internal teams with facilities queries and training.
- Participate in the on‑call rota when required and maintain flexibility with working hours.
- Commit to ongoing professional development and attend relevant training sessions.
About you
To be considered for the position of Facilities Coordinator you will:
- Be highly organised with strong attention to detail
- Be confident in managing multiple tasks and priorities
- Be comfortable working with contractors and external suppliers
- Have knowledge about facilities operations, compliance, and Health & Safety
- Be Proficient with CAFM systems (or willing to learn)
- Be a strong communicator with a proactive, solutions‑focused approach
- Have a full UK driving licence, as travel to UK‑wide sites will be required
About CareCo
At CareCo we celebrate our people — their milestones, their growth, and the everyday moments that matter. Our benefits are built to support your life, not just your work. As a Facilities Coordinator, we’ll offer you:
- 32 days annual leave (including bank holidays), with extra days when you stick with us
- Option to buy and sell annual leave
- Access to CareMiles, our exclusive staff benefits platform with discounts and cashback on various brands
- 25% employee discount*
- Life-event vouchers to celebrate milestones such as welcoming a new baby or getting married
- Employee loyalty rewards, including holiday vouchers
- 55p per business mile, tax free
- Free on-site parking
- Driving lesson contribution to help you learn to drive*
- Employee Assistance Programme for 24/7 confidential support
- Life insurance
- Cycle-to-Work scheme*
- Free annual flu jab
- Annual eye test contribution
- Employee referral scheme – earn £500 for referring a friend
- Reimbursement of professional membership related to your role
Whoever you are and whatever your story is, we’d love to hear from you. Apply to become part of a team that makes every day a better day.
We are proud to be a Disability Confident Employer which helps to employ, support and develop disabled people in the workplace.
*Eligibility for benefits based on length of service
Pay: £35,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free flu jabs
- Free parking
- Life insurance
- On-site gym
- On-site parking
Ability to commute/relocate:
- Braintree CM77: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
