We are a leading manufacturer of high-quality precast concrete products to the construction industry throughout the UK. We pride ourselves on delivering exceptional service, technical expertise and reliable solutions to contractors, developers, civil engineering companies and merchants.
We are seeking a highly organised and detail-oriented Sales Office Administrator to support our Sales Team by managing customer and project information, maintaining CRM data accuracy and providing essential administrative support across the sales function.
Role Overview
The Sales Office Administrator will play a key role in ensuring the smooth operation of the sales office by maintaining accurate customer and project records, supporting sales processes, managing CRM data and assisting with day-to-day administration.
The successful candidate will be highly organised, confident working with data and systems and capable of managing multiple tasks in a fast-paced environment.
Key Responsibilities
- Maintain and update the company CRM system with accurate customer, project and opportunity information.
- Ensure all customer contacts, project details and sales activities are accurately recorded.
- Monitor CRM data quality and identify missing or incomplete information.
- Support the continuous improvement of CRM processes and data management procedures.
- Update project status information and ensure accurate reporting.
- Liaise with the Sales, Estimating and Production teams to maintain current project information.
- Assist with maintaining project schedules and sales pipeline reports.
- Provide support to the Sales Team.
- Process incoming enquiries and direct them to the appropriate team members.
- Assist with customer follow-ups and appointment scheduling.
- Support sales campaigns, lead generation activities and customer communications.
Skills and Experience
- Previous administration or office support experience.
- Strong organisational and time-management skills.
- Excellent attention to detail and accuracy.
- Microsoft Office, particularly Excel, Outlook and Word.
- Strong written and verbal communication skills.
- Ability to manage multiple tasks and prioritise workload effectively.
- Professional and customer-focused approach.
- Experience using CRM systems.
What We Offer
- 25 days holiday plus bank holidays
- Competitive salary.
- Company pension scheme.
- Training and development opportunities.
- Supportive and friendly working environment.
- On-site parking (free)
- Guaranteed time off at Christmas
- Opportunity to be part of a growing and successful business.
If you enjoy working in a fast-paced environment, have excellent organisational skills
and take pride in maintaining accurate information and supporting a successful sales team, we would love to hear from you.
If you are interested, please email your CV to [email protected]
No agencies, thank you
Job Type: Full-time – 40 hours per week
Work Location: Halesfield, Telford, Shropshire TF7 4QW
Work Location: In person
