Clinical Services Administrator

Pure Sports Medicine -
London

Apply Now

Job details

From £26,000 a year

Qualifications

Microsoft Office
Patient care
Organisational skills
Communication skills

Full job description

We are looking for compassionate and organised Clinical Services Administrator to join our Administrative teams across London.

We are committed to creating a culture of inclusivity

Pure Sports Medicine is committed to creating a diverse and inclusive environment with a cultural and social mix of individuals who are welcomed and treated equally regardless of their race, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetics, disability, or age.

The Role

Pure Sports Medicine is a leader in musculoskeletal and sports medicine, providing world-class, patient-centred care through a multidisciplinary model. Our team of clinicians, including sports medicine consultants, physiotherapists, and other specialists, work together to help individuals recover, perform, and live without pain.

Across our London clinics, we create a professional and welcoming environment that reflects the high standard of care we deliver every day.

We are seeking an organised, proactive and personable Clinical Services Administrator to support the day-to-day running of our clinical services, with a strong focus on consultant support and clinic coordination.

This is a key role in ensuring our consultants can deliver seamless patient care, and that clinic operations run efficiently and compliantly. You will report directly to the Consultant Services Manager and be an integral part of the front-of-house and clinical admin team.

Please send your CV and a short covering letter outlining your suitability for the role and why you would like to join Pure Sports Medicine.

Main Duties & Responsibilities

We are looking for someone who is passionate about maintaining the high standard of patient care and experience at Pure Sports Medicine. The successful post holder will be responsible for:

Consultant Support

Work closely with consultants to coordinate their clinic diaries and appointment schedules
Act as a key point of contact for patients and consultants regarding patient bookings, follow-ups, and clinic needs
Ensure smooth running of consultant sessions, including preparation of clinic rooms and materials
Send referrals to third-party providers (e.g. imaging centres or pathology labs) and monitor progress
Liaise with the clinical team to ensure results are tracked, followed up, and sent to the appropriate parties in a timely manner
Support internal communication and care coordination between multidisciplinary teams

Patient Administration

Welcome patients and visitors to the clinic in a professional and friendly manner
Manage patient bookings, cancellations, and enquiries via phone, email, and in person
Maintain accurate, confidential patient records in accordance with GDPR and clinic policies
Assist patients with queries relating to their care pathway or upcoming appointments

Clinic Operations

Perform regular stock checks for medical supplies, consumables, and equipment
Monitor and order clinical stock, including medications, to ensure availability and compliance
Oversee safe handling, recording, and reconciliation of any drugs stored onsite
Maintain a clean, organised and safe clinical environment, supporting CQC and internal standards
Support with daily opening and closing procedures and general clinic upkeep

Finance and Systems

Process patient payments and issue invoices and receipts
Assist with reconciliation of daily takings and financial queries
Liaise with the Finance team when required

Essential Skills

Essential:

Previous experience in a healthcare administration, clinical receptionist, or medical secretary role
Excellent interpersonal and communication skills, both written and verbal
High attention to detail and strong organisational skills
Ability to manage multiple tasks and work calmly under pressure
Confident using Microsoft Office and able to learn new systems quickly
Professional, approachable, and team-oriented attitude

Desirable:

Experience supporting consultants or clinicians in a private healthcare setting
Familiarity with stock control or drug inventory procedures
Understanding of clinical environments and care delivery pathways

Why Join Pure Sports Medicine?

Competitive salary starting from £26,000 per annum
Work alongside expert clinicians in a respected, high-performing environment
Be part of a friendly, collaborative, and patient-focused team
Opportunities for training and professional development
Staff wellbeing initiatives and team events
Central London clinic with excellent facilities

Apply Now

We are committed to creating a culture of inclusivity

The Role

Main Duties & Responsibilities

We are looking for someone who is passionate about maintaining the high standard of patient care and experience at Pure Sports Medicine. The successful post holder will be responsible for:

Essential Skills

Why Join Pure Sports Medicine?

Jobseeker tools

Employer Tools

Browse

Stay Connected