Job Overview
As a Deputy Manager with Green Light you will support the Registered Manager to lead, coach and nurture your team to achieve this goal for the people we support each day.
Together you will support your team to provide excellent accommodation, care and support to people with autism, learning disabilities and other complex needs. You will support your colleagues to understand how autism affects the strengths, needs and behaviour of some people with the condition.
You will collaborate and communicate effectively with the individuals your team supports, their families and loved ones, and with allied health and social care professionals to ensure care and support provided meets their needs in a person centred way.
As a Deputy Manager with Green Light you will be a highly organised ‘people person’ committed to providing care and support that improves and enhances the quality of life of the people we support.
Duties
- Act in accordance with the code of conduct
- The care, safety, and supervision of people being supported by the company.
- Act to meet the individual needs of the people supported by the company. Assist in the development of our understanding of those needs and how these should be best met.
- Develop effective working relationships and communication with colleagues, supervisors and other stakeholders.
- Identify, report and minimise risks to people (e.g. risks to people being supported, to yourself, to colleagues and members of the public)
- Cooperate with the development & implementation of: ● Company policies & procedures ● Individual strategies, approaches and care plans aiming to safely and effectively meet people’s needs ● Plans, structures and routines agreed by the Registered Manager to ensure the safe and effective running of the home
- Ensure the home is safe, clean, tidy and well-maintained inside and out and that resources under your control are safe, well cared for and fit-for-purpose. (e.g. any vehicles provided)
- Ensure you keep timely, factual records, including digital reports, logs and records which support the company’s legal, reporting, quality and audit assurance obligations.
- Assisting the Registered Manager in ensuring the home complies with industry standards, requirements and regulatory recommendations. (e.g. The Care Quality Commission (CQC), The Health and Safety Executive)
- Respect the fact that the role will involve access to privileged information about the needs of vulnerable individuals, their families and representatives and that there is a need to respect and maintain confidentiality.
- Ensure that you maintain personal integrity and can be approached by employees with worries or concerns, knowing this will be dealt with professionally, in confidence.
- Ensure you are aware of, and adhere to company and local authority safeguarding standards, practices, policies and procedures.
- Ensure you are aware of, and adhere to Fire and Health & Safety regulations and fire evacuation procedures in any company premises.
- Ensure you attend team meetings so you are aware of current needs, team strategies, approaches and direction.
- Ensure you attend training to ensure you remain suitably trained, competent, confident. That you remain aligned with current best practice and capable of fulfilling your delegated responsibilities to required standards.
- Be prepared to work flexibly. As part of a team providing 24/7 support, this role involves undertaking a share of rostered evening, weekends, sleep-in shifts and bank holidays.
- Carry out any other duties as are within the scope, spirit and purpose of the job, the title of the post and its grading, as requested by your supervisor or their nominated other.
- Other tasks or activities not specifically covered by this job description. Employment conditions can sometimes be unpredictable. Working with people, particularly those with complex needs, learning disabilities and challenging behaviour, can create circumstances that team members need to adapt and respond to. Those best suited to this kind of work will be those who can adapt and be flexible and build a level of resilience in the face of such challenges.
Management, Coaching & Supervision duties
Leadership, management & administration of the home to ensure compliance with statutory regulations & company policies and procedures and alignment with company Mission. Providing support and guidance to colleagues and people being supported by the company through participation in the company wide on-call system. Reporting to the Registered Manager on any areas of need identified (e.g. safety, care, responsiveness, effectiveness, leadership, risk, safeguarding, etc) as well as areas of good or outstanding practice observed. Setting goals with the Registered Manager to ensure high standards of safety and effectiveness are achieved. Supporting colleagues to be suitably trained, competent & confident in their roles. Active involvement in personnel/human resource activities under relevant policies and procedures:
- Coaching & nurturing colleagues under your supervision (e.g. Support Workers, Senior Support Workers)
- Recruitment & Selection
- Training & Informal Support
- Supervision & Appraisal
- Information Gathering & Investigations
- Involvement in Capability, Performance Management & Disciplinary Procedures
Completion and/or supervision of record keeping. Staff rostering and rota management to meet commissioned support needs within or at agreed budget. Nurturing colleague improvement and development by providing feedback on performance. Liaison with people supported by the home and their friends/family and multidisciplinary team.
Requirements
- To have an NVQ 2 in Health & Social Care or Equivalent
- Working towards/willing to work towards L5 Diploma in Leadership & Management in Care Services, or equivalent
- Recent experience of learning disabilities, to include Autistic Spectrum Conditions and challenging behaviour.
- To have worked in a supervisor role within a previous social care setting
- To have worked as part of a team
- To have a broad knowledge of the inspection and regulation framework
- Experience in planning meetings, implementing an agenda, chairing a meeting
- Leadership & management skills
- Ability to complete written reports on a laptop or computer
- Use of ICT equipment and programmes such as Word and Internet Explorer
- Excellent listening, verbal and written communication skills
- Personally resilient to the emotional challenges of working with people who display challenging behaviour or who have complex emotional needs. While we take appropriate steps to manage risks associated with stress, this is an intrinsically challenging occupation that will not be suitable to all.
- Ability to plan and allocate staffing and other resources appropriately and develop teams accordingly.
- To participate in the organisations on call system and be able to work and offer advice using own initiative and remain calm in challenging situations.
- Excellent organisational and problem solving skills
- Ability to follow written instructions and adhere to company policy
- Proven ability to formulate care plans, placement and transition plans for people who use the service.
- To recognise and respect the importance of diversity of individuals
- Discreet, diplomatic and able to treat information confidentially
- Able to work as an effective member of the management team and able to communicate with all relevant parties in the required time frames.
- Tenacious and confident in delivering improvement with others.
- High levels of personal motivation with the ability to motivate others
- Committed to safeguarding and the provision of providing first class care for vulnerable people
- Pay attention to detail and with the ability to follow up and see actions through to completion
- Able to work as an effective leader and able to communicate with all parties in the required time frames whilst delegating tasks to others.
- Other - Good health and work attendance records*
- Good stress tolerance levels
- Valid driving licence and use of car
- Suitable physical fitness in order to move and implement physical interventions for individuals at times of high risk situations
Job Type: Full-time
Pay: £31,969.08 per year
Work Location: In person
