Are you a passionate hospitality leader who thrives in a fast-paced, guest-focused environment? We're looking for an experienced Bar & Restaurant Duty Manager to join the hotels team at Chessington World of Adventures Resort, helping deliver outstanding food and beverage experiences for our guests.
This is a hands-on, customer facing role where you'll lead by example, support your management team, and take ownership of front-of-house and bar operations across breakfast, lunch, and dinner services.
A day in the life of a Bar & Restaurant Duty Manager...
As a Duty Manager, you'll support the Restaurant Manager and Assistant Manager in the smooth day-to-day running of our bar and restaurant operations. You'll motivate and develop a large team, drive sales performance, and ensure consistently high standards of service, safety, and cleanliness.
You'll also play a key role in:
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Leading and inspiring the team to deliver exceptional guest experiences
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Supporting with recruitment and training
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Managing labour stock control, and sales targets
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Maintaining high standards of food safety, health and safety, and cleanliness
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Handling guest feedback, concerns, and complaints professionally
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Driving KPI performance, customer satisfaction scores, and Tripadvisor ratings
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Ensuring all procedures, checklists, and processes are followed correctly
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Supporting investigations and disciplinary processes when required
You'll be set up for success if you have:
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Experience in a leadership role within a busy bar and restaurant environment
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Strong people skills with the ability to inspire and motivate others
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Confidence in decision-making and leading services independently
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A solid understanding of food safety and allergy management
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Passion for hospitality, food, and drink
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Good IT skills, including Microsoft Outlook and Office
Why Join Us?
At Chessington World of Adventures, career progression and development are built into everything we do. We have a strong track record of nurturing talent and promoting from within, and we actively invest in training and growth opportunities to help you build a long-term career with us.
Other great benefits include:
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Full Time, permanent role with a salary of £28,592.48
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Varied shifts, including mornings and evenings
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Merlin Magic Pass - free tickets for you and your family to enjoy Merlin Entertainments theme parks and attractions
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Exclusive discounts across Merlin Entertainments attractions
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Access to a benefits app with hundreds of discounts, online GP appointments, mental health support, and an Employee Assistance Programme
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Free staff parking
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A dynamic, exciting hospitality environment with a supportive team culture
