About the Role
We are seeking a highly organised and motivated Medical Secretary to join our friendly and supportive GP practice team for 16 hours a week. The successful candidate will provide a comprehensive secretarial and administrative service to our clinical team, ensuring the efficient processing of referrals, correspondence, and patient-related documentation.
This is an excellent opportunity for an individual with strong administrative skills, attention to detail, and a commitment to delivering high-quality patient care through effective support services.
Main Duties and Responsibilities
- Processing referrals to secondary care services in a timely manner.
- Managing incoming and outgoing clinical correspondence.
- Typing, formatting, and proofreading letters, reports, and medical documents.
- Tracking and monitoring referrals to ensure continuity of patient care.
- Liaising with hospitals, community services, and external healthcare providers.
- Handling patient enquiries relating to referrals and appointments.
- Maintaining accurate and confidential patient records in accordance with GDPR and NHS guidelines.
- Supporting clinicians and the wider practice team with administrative tasks as required.
- Managing workloads effectively to meet deadlines and service requirements.
Essential Criteria
- Previous administrative or secretarial experience.
- Excellent written and verbal communication skills.
- Strong organisational skills and attention to detail.
- Ability to prioritise workload and work independently.
- Proficient in Microsoft Office applications.
- Understanding of confidentiality and data protection requirements.
- Ability to work effectively as part of a team.
Desirable Criteria
- Previous experience working within a GP practice, NHS, or healthcare setting.
- Knowledge of NHS referral pathways.
- Experience using clinical systems such as EMIS Web, SystmOne, or Docman.
- Medical terminology knowledge.
Pay: £12.80 per hour
Expected hours: 15.0 per week
Work Location: In person
