Salary: Competitive salary + company performance bonus.
Benefits: Free parking, 28 days holiday (including bank holidays) + pension.
Location: Office based with option for hybrid working.
Contract type: Permanent or contract; full-time, part-time or term-time considered, with a minimum of 10+ hours per week
We are looking for an organised and reliable Office Administrator to support the smooth running of our busy office. This is a varied role covering customer administration, accounts support, credit control, sales administration, office organisation and day-to-day business support. You will help keep customer records accurate, process admin tasks, support the team and make sure routine office processes are completed properly and on time.
A bit about us:
We have been generating enquiries for local businesses for over 45 years. We are a family business with a team based in Bristol, working with companies across the South West and South Wales. Most of our customers are local business owners, with service businesses making up a large part of our client base.
What You’ll Be Doing:
1. Supporting accounts and credit control administration.
2. Contacting customers about payments, queries and follow-ups.
3. Processing customer orders, invoices and order confirmations.
4. Updating customer records, notes, payment plans and contact details.
5. Supporting the team with research, follow-ups and customer information.
6. Helping with publication and production admin; including proof checks, online listings, category checks and customer records.
7. Managing general office tasks like post, documents & office supplies.
8. Supporting customer queries, complaints and payment questions.
9. Keeping internal systems accurate and up to date.
10.Helping with office organisation, supplier admin, maintenance tasks and general team support.
11.Providing holiday cover and assisting other departments when needed.
About You:
You will be someone who enjoys being organised, keeping things accurate and helping a team stay on top of tasks.
You should be:
- Organised, reliable and detail-focused.
- Confident speaking to customers by phone and email.
- Comfortable handling admin, records, invoices and customer information
- Strong written and spoken English skills for proofreading and checking
- Able to follow processes and keep clear notes.
- Good with emails, spreadsheets and office systems.
- Professional, helpful and able to manage a varied workload.
- Flexible and willing to support different areas of the business.
Nice to Have:
- Previous office administration experience.
- Experience in accounts admin or credit control.
- Experience dealing with customer queries.
- Experience using CRM, accounts or order-processing systems.
- Experience supporting sales or marketing teams.
Why Join Us?
This is a varied office-based role where no two days are exactly the same. You will be part of a local business, supporting customers, colleagues and the dayto-day running of the company. You will have the opportunity to get involved in different areas of the business, build your knowledge and become a key part of the office team. Local Pages is committed to providing equal opportunity for all. We may collect relevant data for monitoring as part of our candidate registration process. To apply for this role, please send your CV, a covering note and where you found the job advertised to [email protected]. Call 0117 923 1122 for more details. No recruitment agencies please.
Pay: From £24,420.00 per year
Benefits:
- Company pension
- On-site parking
Work Location: In person
