At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives.
About our Housing Ambition
It’s an exciting time to be working at Bath & North East Somerset as we complete our organisational change programme that is transforming the way we work, and we embark on a period of significant investment in housing. The council’s ambition over the coming years is to scale up our housing delivery capacity through an established pipeline of over 3,000 multi-tenure homes on land the Council controls.
About B&NES Homes
We have established B&NES Homes to manage and operate our supported and general needs housing schemes. We are still at the early stages of this development with around 75 units of award-winning accommodation, currently mainly supported housing units. We are a small team but with more homes under construction and many more in the pipeline this is just the start.
About the Role
This is a great opportunity for an experienced housing professional who wants to make a real impact. You will have the chance to help shape the way the service operates, put your own stamp on day-to-day practices, and contribute to the development of a responsive, resident-focused housing management offer.
As a Housing Officer, you will deliver a comprehensive housing management service for our general needs properties and acting as a key point of contact for tenants. The role is varied and rewarding, covering the full range of neighbourhood housing functions, including:
-
Allocations, sign-ups and new tenancy set-up
-
Tenancy and estate management
-
Anti-Social Behaviour (ASB) case management
-
Managing and minimising voids
-
Supporting tenancy sustainment and early intervention
-
Working closely with internal colleagues and external partners
You will also have the freedom and responsibility to help shape processes, improve ways of working and influence how the team develops as the service grows.
About You
We’re looking for someone who:
-
Has experience in general needs housing management within a council or housing association setting
-
Is confident managing a varied caseload across different housing functions
-
Takes a practical, solutions-focused approach and enjoys working closely with residents
-
Is keen to contribute ideas, improve services and help develop a growing team
-
Has strong communication skills and the ability to build positive working relationships
If you are interested in this post and require more details or just to chat through the role and what’s involved, please contact David Roffey, Interim B&NES Homes Manager, [email protected] or call 01225 982411.
Interview date: Week Commencing 22nd June 2026.
Please no agencies.
Please note that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible
- Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.
