We are the University of Cumbria, for and from Cumbria and our localities, rooted in serving our communities, with people, place and partnership at our heart.
Now is a very exciting time to be joining us because we are delivering a new "Towards 2030" strategic plan focused on making the most of our three most valuable assets; People, Place and Partnerships, to become a catalyst for economic well-being for our region, nationally and internationally.
The Campus Assistant serves as the first point of contact for students, staff, and visitors at the combined Student Enquiry Point (StEP) and Campus Reception desk. This role is pivotal in ensuring a professional, welcoming, and efficient front-facing service, directly contributing to the smooth operation of the Barrow Campus.
With a strong emphasis on customer service excellence, the post holder will work within defined service standards to deliver a consistently high-quality experience for all campus users. By providing clear guidance and effective support, they will play a crucial role in fostering a positive campus environment.
As a key member of the student services team, the StEP Assistant will provide essential support across Student Services, Library Services, Academic Registry, Estates, and Campus Services. Their role will be integral to the seamless delivery of student and academic support services, ensuring that the University’s high service standards are upheld.
Informal Enquiries: Helen Wright | Barrow Campus Supervisor |
[email protected] | 01228 242574
We offer a comprehensive set of staff benefits which includes a competitive salary, 35 hour working week (pro rata), 33 days holiday plus bank holidays (pro rata), excellent pension scheme with 8% employer contribution, hybrid working in line with business need and corporate discounts to name a few.
Further details:
Job Description
We encourage applications from the broadest range of society, including all under-represented groups with particular emphasis on Black, Asian and Minority Ethnic candidates, who are currently under-represented in our University and in comparison, to the sector.
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Job Details
Department
Student Support
Location
Barrow
Starting Salary
£24,909 (pro rata) with incremental progression to 26,093 (pro rata)
Post Type
Part Time
Hours per Week
17.5
Contract Type
Permanent
Release Date
Friday 19 June 2026
Closing Date
23.59 hours BST on Friday 03 July 2026
Interview Date
Tuesday 14 July 2026
Reference
XX159326
