Job Title: Mobile Domestic
Job Location:Field Based
Salary: £23,132.20
Contract type: Permanent
Working hours: 35 hours per week
About the role
To carry out cleaning and general upkeep of internal and external communal areas inside our general needs blocks of flats across Birmingham, Black Country & Coventry.
To ensure that all schemes are cleaned and maintained to a high standard, providing a safe and pleasant environment for residents. The role also involves supporting the Housing Officer where required, including adhering to Zero Tolerance policies and reporting any repairs or issues identified on site. The operative will act as a visible staff presence across the schemes and serve as a point of contact for residents.
Key Responsibilities
- Carry out cleaning of all internal communal areas as directed by the Estates Quality Manager and Domestic Team Leader. This includes corridors, communal lounges, kitchens, internal doors, bin stores, laundry rooms, and all communal windows and glass surfaces as required.
- Maintain high standards of cleanliness and presentation across all assigned sites.
- Identify and report repairs, maintenance issues, and any concerns in line with company procedures.
- Support the Housing Officer where necessary, including enforcement of Zero Tolerance standards.
- Act as a visible and approachable presence on site for residents.
Health & Safety
- Work in accordance with GreenSquareAccord Health and Safety procedures at all times.
- Report any Health & Safety concerns or incidents promptly to the Estates Domestic Supervisor and Estates Quality Manager.
Vehicle Responsibilities
- Conduct daily visual checks of the allocated vehicle.
- Complete required fleet checks in line with company policy.
- Ensure the vehicle is kept clean, tidy, and in a roadworthy condition at all times.
Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.
About you
- The ability to demonstrate an understanding of good customer care
- Ability to plan, organise and successfully execute multiple tasks simultaneously with timeliness and accuracy
- Ability to work with limited supervision and to use own initiative
- To operate effectively and make good quality decisions
- Delivers high quality results in a timely manner.
- Good organisational, time management and prioritisation skills with the ability to meet deadlines and to determine an appropriate course of action in spite of changing demands
- UK Full Driving Licence. With a good general understanding and geographical sense of the following areas: Birmingham, Redditch, Coventry and the Black Country Area.
About us
We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.
We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.
Everyone deserves a home, it`s a place from which we build our future, we thrive at home.
We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.
Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.
We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.
The GSA Way
We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.
A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.
Our five core commitments are:
- We believe our customer is everything
- We are one team
- We are supportive and caring
- We are business-minded for social purpose
- We are curious and ambitious.
You can read more about the GSA Way in our recruitment pack.
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:
- 25 days annual holiday entitlement
- A defined contribution pension scheme.
- Trust based flexible working and a Confidential Employee Assistance Programme (EAP).
- Two days paid volunteering leave per year
- Buying and selling of annual leave
- Opt-in health cash plan with cover on eye test and glasses, Dental, therapy and much more!
All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.
