Come and join our team and help make a difference!
We're looking for an organised and motivated Weighbridge Administrator to join our growing team in Welshpool, Powys.
This is a fantastic opportunity for someone who enjoys variety in their work and thrives in a fast-paced environment. You’ll play a key role in keeping operations running smoothly while supporting both colleagues and customers.
Job Summary
As the Weighbridge Administrator at our Welshpool site, you will be responsible for the smooth running and day to day operation of the Weighbridge. You will ensure good customer service whilst working in a fast-paced environment, greet drivers arriving on site to deliver or collect materials, check paperwork, produce accurate weighbridge tickets for every load, and maintain a high level of administration with an excellent eye for detail.
In addition, you will create, maintain and update management reports which deliver timely and accurate information direct to the management team.
Responsibilities
- Identify the customer’s account and material being transported and ensure that the correct details (e.g vehicle registration, product, haulier etc) are recorded.
- Follow specific processes and procedures for specific customers
- Greet and educate all visitors and drivers in relation to the site rules including the use of PPE
- Answer incoming calls, deal with customer enquiries, and queries, and provide a high level of customer service
- Generate customer monthly reports and statements for sales, accounts and the management team
- Help to maintain the internal FRED5 system to ensure records are accurate, timely and recorded in accordance with our operating procedures
- General admin duties – filing, emails, data input, update spreadsheets
- Liaise closely with the accounts team to ensure accurate records are kept, and support them with the month-end process
- Ensure that the correct documentation is processed, it is accurate and compliant to the industry and company standards.
- Any other reasonable task as directed by the Manager.
What you'll be doing:
- Supporting daily office operations
- Managing communications and scheduling (inbound and outbound transport loads).
- Maintaining accurate records and documents – checking paperwork, producing weighbridge tickets, and creating reports
- Providing excellent customer/service support to drivers and our customers.
What We’re Looking For:
- Strong organisational and communication skills
- A proven track record of working in a fast paced environment
- Previous admin or office experience with a great eye for detail
- Confidence using Microsoft Office including Word, Excel and outlook
- A knowledge of the transport or haulage industry would be an advantage
- Be able to work under pressure whilst maintaining high standards and remaining calm.
- Be friendly but confident in dealing with a wide range of customers and drivers
- A proactive and positive approach.
- Experience/knowledge of how a weighbridge works is ideal but not essential, but if you can bring the right qualities and are the right person for the role, we can provide full training.
If you’re organised, proactive, and ready for a new challenge, we’d love to hear from you!
We develop and invest in the people that work for us. Founded in 1961 we have grown over the years to establish ourselves as an award-winning recycling business that covers the length and breadth of Wales, the Midlands and the North-West England. This is a fantastic opportunity to join our success story as our Weighbridge Administrator. If you are interested, and for more information about the role please contact our Human Resources Advisor, Tracey Hawks on 01244 281019.
Please note: We interview as soon as we have applications that look like a good match, so please apply as soon as possible. No agencies please.
Parry & Evans is an equal opportunities employer that strictly prohibits unlawful discrimination. We recruit, employ, train, compensate, and promote without regard to an individual’s race, colour, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
Job Types: Full-time, Permanent
Pay: £31,917.00 per year
Benefits:
- Company pension
- On-site parking
Application question(s):
- Do you have experience of working in the transport industry or within a weighbridge office?
- We don’t currently, nor will we in the future, offer sponsorship for this role. If you require employment sponsorship, we will not be able to progress with your application. Do you require employment Sponsorship?
Experience:
- Microsoft Office: 1 year (required)
- customer service: 1 year (required)
- office administration: 2 years (required)
Work Location: In person
