Job Introduction
DBS Level: Standard
Driving: Full UK driving licence & own vehicle essential
About the Role
We’re looking for a proactive and detail-focused Voids Supervisor to lead the efficient turnaround of vacant (Void) properties. You’ll ensure homes are brought back to lettable standard quickly, safely, and to a high quality—meeting all regulatory requirements and customer expectations.
In this role, you’ll play a key part in minimising void periods, controlling costs, and delivering effective repairs and refurbishment works. Your work will directly support getting homes ready for residents as quickly as possible, making a real impact on service delivery and customer satisfaction.
Key Responsibilities
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Operational Management - Coordinate void works from end of tenancy to re-let, ensuring timely delivery through effective planning, inspections, and contractor management.
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Quality & Compliance - Ensure all works meet housing standards, health & safety requirements, and relevant legislation.
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Performance & Cost Control - Monitor budgets, track KPIs, and drive efficiencies to achieve cost-effective, high-performing delivery.
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Customer Focus - Work with lettings teams to ensure homes meet customer expectations and resolve any issues quickly and effectively.
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Team Leadership - Support and guide team members while promoting a strong performance and safety culture.
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Health & Safety - Ensure safe working practices through site inspections, audits, and compliance with risk controls and procedures.
More About You
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Educated to GCSE level (or equivalent) in Maths and English - (Grades A*- C)
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Professional qualification in surveying, construction or related discipline
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Experience within social housing or a similar environment
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Working knowledge of building construction, repairs, related current legislation and regulations.
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Understanding of housing legislation including HHSRS, Awaab’s Law, and health & safety requirements
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Experience managing contractor performance, KPIs, and SLAs
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Understanding of case management governance and service quality control.
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Strong data analysis and performance reporting skills, producing clear, decision-focused reporting.
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Strong problem-solving and service improvement skills
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Excellent communication and stakeholder management
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Full UK driving licence and access to a vehicle
About Us
A2Dominion is more than a housing provider. We are a not-for-profit organisation with a clear social purpose: creating homes and communities people love to live in. With over 38,000 homes across London and Southern England, we reinvest our profits into building more affordable homes and delivering services that make a genuine difference. As part of the G15 group, we are proud to contribute to tackling the housing crisis and supporting thriving communities.
Choosing Us Is Easy
As an A2Dominion employee, you’ll enjoy a meaningful role with the flexibility, support, and benefits you need to thrive. For this role, our offer includes:
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25 days’ holiday (plus Bank Holidays), rising to 28 days after 3 years’ service.
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Up to 8% contributory pension
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A generous annual wellbeing allowance of up to £300 for health and lifestyle benefits for you and your family
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Access to a wide range of staff discounts
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Investment in your learning and development.
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We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.
Diversity & Inclusion
We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at [email protected].
We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through.
At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.
Becci Zapala is managing this vacancy – [email protected]
