Customer Service Assistant | Nottingham | Full-Time | Entry Level
We're looking for a friendly and enthusiastic Customer Service Assistant to join our growing team in Nottingham.
This is an exciting opportunity to develop valuable customer service, communication, and problem-solving skills while working in a supportive and fast-paced environment. If you enjoy helping people, building positive relationships, and delivering excellent service, we'd love to hear from you.
Full training is provided, along with ongoing support and genuine opportunities for career progression.
Your Responsibilities
As a Customer Service Assistant, you'll help create an outstanding customer experience by:
- Providing friendly, professional, and efficient customer support.
- Responding to customer enquiries and offering accurate information about products and services.
- Building positive relationships with new and existing customers.
- Understanding customer needs and helping identify suitable solutions.
- Maintaining high standards of customer care throughout every interaction.
- Working closely with colleagues to achieve individual and team objectives.
- Representing the company with professionalism and a customer-first approach.
- Participating in ongoing training and personal development programmes.
We're Looking For Someone Who Is
- Friendly, approachable, and customer-focused.
- Confident communicating with people from a variety of backgrounds.
- Positive, enthusiastic, and eager to learn.
- Reliable with a professional attitude.
- Organised and able to manage multiple tasks.
- A strong team player with a proactive mindset.
- Interested in developing a career in customer service, sales, business support, or client relations.
Previous experience in customer service, retail, hospitality, events, sales, or other customer-facing roles is beneficial but not essential.
What You'll Receive
- Competitive base salary plus performance-based bonuses.
- Full training and ongoing coaching.
- Clear career progression opportunities.
- Leadership development and mentoring.
- Recognition and reward programmes.
- Team socials and networking events.
- National and international travel opportunities.
- A supportive, collaborative, and professional working environment.
Apply Today
If you're looking to develop valuable customer service skills, gain practical experience, and build a rewarding long-term career, we'd love to hear from you.
Apply now to be considered for the Customer Service Assistant position in Nottingham.
Pay: From £25,000.00 per year
Benefits:
- Casual dress
- Health & wellbeing programme
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
