Field Agent / Warrant Officer – Southampton - (SO Postcode Area)
Full-time, Fixed term
Contract length: 3 months
Schedule:
· 8-hour shift
· Day shift
· Monday to Friday
Do you have a full driving licence and access to a vehicle for work?
Would you love to work outdoors?
If the answer is yes, then we have an excellent opportunity for you!
Please note we can only accept applications from candidates residing within the stated postcode area.
__________________________________________________________________
SALARY:
Basic salary of £26,689.78 per annum plus Car Allowance.
SHIFTS:
40 hours per week. 4 x 10-hour shifts (08:00 – 18:30). No Weekends, or
40 hours per week. 5 x 8-hour shifts (08:00 – 16:30). No Weekends
ROLE:
A typical day of a Field Agent would be spent visiting our clients’ customers at their properties in an attempt to put them in touch with either our clients call centre or our own call centre. The objective being to bridge the gap in communication.
You will visit customers’ homes on behalf of our utility clients to have open and supportive conversations about their outstanding energy balances. Together, you’ll work to find a suitable resolution. If an agreement cannot be reached, you will support the execution of a warrant visit for the installation of a prepayment meter, helping the customer manage their energy usage more easily.
This is a fixed term position for three months but there may be opportunities for a successful candidate to join our permanent team of Field Agent/Warrant Officers.
This is a fully employed position.
BENEFITS:
- £200 a month car allowance
- Gold standard Investors in people company
- 28 days annual leave (pro-rata’d)
- Full training provided remotely
- Excellent commission and bonus structure
- A fuel card for business fuel expense
- Platinum access to Employee Discount site
- Employee Assistance Programmes
__________________________________________________________________
MINIMUM REQUIREMENTS?
- A clear criminal record
- Satisfactory credit checks
- Your own vehicle with business insurance cover
- Excellent communication skills
- Someone who matches our core values;
o Reliable – Trustworthy and professional.
o Responsive – Adaptable to change and ability to use own initiative.
o Resolute – A ‘can-do’ attitude.
o Reasonable – Fair and sensible.
__________________________________________________________________
Advisory note: All above pre-employment checks will be conducted after interview stage. Resolvecall are an equal opportunities employer. As an FCA regulated company - we will conduct credit, anti-money laundering, and criminal record checks. All candidates must supply 5 years employment reference checks as part of our pre-employment screening process. Please note that candidate details will be kept on file for 6 months to allow for consideration for future vacancies.
Job Types: Full-time, Fixed term contract
Contract length: 3 months
Pay: £26,689.78 per year
Application question(s):
- What is your home postcode?
- What is your current notice period?
- Are you aware this is a fixed term position for a period of 3 months?
- Do you have access to a vehicle with an engine size of 2ltr or less that you can use for work?
Work Location: On the road
