Are you looking to join a friendly, supportive team where your work truly makes a difference?
At Chillington Health Centre, our patients and staff are at the heart of everything we do. We pride ourselves on creating a positive, inclusive working environment where people feel valued, supported, and part of a close-knit team.
We are a small but thriving rural dispensing practice, set in the beautiful South Hams, and we are passionate about delivering high quality care to our community. This is a great opportunity to join a forward-thinking practice that is continuously evolving to meet the needs of our patients.
We are looking for a Dispenser or Dispensary Assistant to join our team on a permanent, part-time basis (24 hours per week). These hours will be split over three days, Mondays and Fridays 9am – 6pm and Thursdays 8am – 5pm.
This role would suit someone who:
- Enjoys working as part of a team
- Has a positive, can-do attitude
- Takes pride in delivering excellent patient service
- Has strong communication and organisational skills
Previous experience in general practice or a dispensary is desirable, but not essential, as full support and training will be provided for the right candidate.
What we can offer:
- A supportive and welcoming team environment
- Opportunities for training and development
- A varied and rewarding role within a rural community practice
- NHS Pension Scheme
- A workplace where your contribution is recognised and valued
Informal visits are encouraged – come and meet the team and see what we’re all about.
For further information, to arrange a visit, or to apply, please contact:
Jade Greet, Practice Manager – [email protected]
Closing Date: Friday 12th June
Application by CV and covering letter
Job Description Dispenser:
To be responsible for the processing of prescriptions in accordance with practice policy and extant legislation. In addition, the post holder will be required to support the dispensary manager in ensuring a high-level of service is delivered at all times whilst supporting the multi-disciplinary team in line with the strategic objectives of the practice.
The following are the core responsibilities of the Dispenser. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a. To be responsible for checking all medicines dispensed, ensuring there are no discrepancies
b. Dispensing medicines to the entitled population safely and accurately
c. Collecting prescription charges in accordance with dispensary protocol
d. Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering
e. Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
f. Ensuring controlled drugs are dispensed in accordance with practice policy
g. Safe disposal of returned and/or out of date medicines
h. Ensuring all repeat prescriptions are processed within a 48-hour timeframe
i. Providing patients with advice regarding all prescription matters
j. Process prescription requests via email, phone, fax, face-to-face and online
k. Processing Dossett boxes
l. Assisting the dispensary manager in the preparation of monthly returns
m. Maintaining a clean and safe working environment at all times
n. Maintain accurate records at all times, read coding entries appropriately
In addition to the primary responsibilities, the dispenser may be requested to:
a. Partake in audit as directed by the audit lead
b. Provide guidance for trainee dispensary staff and students as necessary
c. Remain current with the latest guidance ensuring the dispensary conforms to NICE, CQC etc guidance
Job Description Dispensary Assistant:
a. To work alongside and under the supervision of qualified Dispensers to ensure safe and accurate handing out of prescriptions in accordance with SOPs
b. Serve patients politely and in a timely manner
c. Answering the phone to patient queries
d. Taking in and handing out prescriptions
e. Putting through prescription requests from patients, maintaining Patient Medication Records in accordance with Data Protection requirements
f. Collecting prescription charges in accordance with dispensary protocol, maintaining full and accurate records of dispensing transactions
g. Maintaining stock levels within the dispensary, liaising with the dispensers and the dispensary manager to facilitate reordering
h. Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
i. Identify medicine related problems or queries and bring these to the attention of a qualified dispenser
j. Ensuring controlled drugs are dispensed in accordance with practice policy
k. Safe disposal of returned and/or out of date medicines
l. Filing prescriptions
m. Assist dispensers with workflow tasks
n. Maintaining a clean and safe working environment at all times
Job Types: Part-time, Permanent
Pay: From £12.71 per hour
Benefits:
- Company pension
- Employee discount
- Free flu jabs
- Free parking
- On-site parking
- Sick pay
- Store discount
Ability to commute/relocate:
- Kingsbridge TQ7 2LB: reliably commute or plan to relocate before starting work (required)
Application question(s):
- This is a busy, patient-facing role where priorities can change quickly. Are you comfortable working in this type of environment?
- The role involves handling confidential patient information and adhering to strict data protection requirements. Are you comfortable working to these standards?
- Providing a polite, calm, and professional service to patients—sometimes in challenging situations—is essential for this role. Does this align with your approach to work?
Work Location: In person
