Job Description: Parts Sales Advisor
Job Title: Parts Sales Advisor
Salary: £28,000.00 - 40,000.00
Location: Glasgow
Shift: 39hrs per week (Mon-Fri)
Parts Sales Advisor - The Role
We are currently looking for a motivated and customer-focused Parts Sales Advisor to join our team in Glasgow. If you have an interest in construction or agricultural machinery and enjoy working in a fast-paced environment, this could be the perfect opportunity for you.
As a Parts Sales Advisor, you will support the day-to-day operations of the Parts Department alongside the Parts Supervisor. You will be responsible for selling parts to construction and agricultural businesses—whether existing, lapsed, or new customers—by identifying and meeting their equipment requirements for repair, service, and maintenance.
This is a key customer-facing role, and you will often be the first point of contact, so excellent communication and organisational skills are essential.
Parts Sales Advisor - About Us
We have been supplying and servicing machinery across Scotland and the North of England for over 60 years. Since selling our first machine in 1956, we have grown into a highly specialised machinery distribution company operating through a network of 14 depots, from Huntly in the North East of Scotland to Carnforth in Lancashire. We pride ourselves on delivering world-class service to our customers.
Parts Sales Advisor - Key Responsibilities
- Respond to customer enquiries via phone, email, face-to-face, and online platforms promptly
- Identify and source parts efficiently
- Manage customer collections and dispatches accurately and on time
- Proactively promote and sell parts to meet customer needs
- Participate in telemarketing campaigns
- Work closely with Service and Sales teams to supply parts as required
- Load and unload deliveries
- Pick, pack, and store stock
- Build and maintain strong customer relationships
- Carry out inventory management, invoicing, and general administrative tasks
- Support e-commerce activities, including managing listings, sales, and customer queries across online platforms
Parts Sales Advisor - About You
- Experience within the plant, agricultural, automotive, or similar industry
- Previous experience in a busy parts department preferred
- Ability to prioritise workload and perform under pressure
- Strong interpersonal skills and ability to work with a wide range of people
- Excellent customer service skills with the ability to build rapport
- Good working knowledge of Microsoft Office applications
- High attention to detail
- Flexible, positive, and proactive approach
- Confident in selling and upselling both face-to-face and over the phone
Parts Sales Advisor - What We Offer
- Competitive hourly rate (reviewed annually)
- 39-hour working week with competitive overtime rates
- Parts bonus scheme
- Average holiday pay reflecting overtime worked
- 30 days annual leave, increasing with service up to 35 days
- Option to buy or sell up to 5 days annual leave per year
- Health and wellbeing plan (including cashback for dental, optical, physiotherapy, and more)
- Employee Assistance Programme (free counselling and legal advice)
- Access to retail discounts and savings
- Contributory pension scheme
- Life assurance (3x annual salary)
- Employee referral programme
- Ongoing in-house training and development
Parts Sales Advisor - About Elite Workforce Solutions:
We’re not just recruiters; we’re matchmakers for careers! Specialising in industries like Automotive, Plant, and Civil Engineering, we bring 40+ years of combined expertise to help talented individuals like you find their next big opportunity.
Take the first step towards your exciting new career and apply today!
If this role is of interest, please contact Liam at Elite Workforce Solutions on 07962987045 or email [email protected]
Pay: £28,000.00-£40,000.00 per year
Work Location: In person
