Parts Team Manager - Weston-super-Mare - Up to £35,000pa
Career Development & Excellent Benefits
We're recruiting for a Parts Team Manager in Weston-super-Mare to join a busy contact centre-led operation focused on delivering an outstanding customer journey through effective workflow, supplier coordination, and parts management.
As a Parts Team Manager, you'll combine strong people leadership with data-driven decision making, helping to improve operational performance while supporting and developing your team.
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Ongoing career development and leadership progression opportunities
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Employee recognition awards and social events
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24/7 GP access for you and your household
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Discounts with major retailers, cinemas, and national brands
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Employee Assistance Programme offering financial, legal, and wellbeing support
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Mental Health First Aid support and wellbeing initiatives
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Free on-site parking and excellent transport links
As a Parts Team Manager, your responsibilities will include:
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Leading, coaching, and developing a high-performing operational team
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Managing a team of 6 to ensure timely and efficient job completion
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Using reporting and MI data to improve operational performance
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Monitoring productivity, attendance, quality, and engagement
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Overseeing parts ordering, stock control, and supplier relationships
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Identifying trends, risks, and opportunities for continuous improvement
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Ensuring compliance with internal processes and FCA requirements
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Supporting operational changes and new workstreams
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Creating a positive, accountable, and motivated team culture
To be successful as a Parts Team Manager, you should have:
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Previous people management experience within a contact centre or operations environment
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Strong experience managing WIP, reporting, and operational performance
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Confidence using data and MI to drive decisions
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Experience with stock control, supplier management, or workflow coordination
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Excellent organisational and analytical skills
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Strong communication and stakeholder management abilities
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A proactive leadership style with a focus on customer outcomes
If you're looking for your next opportunity as a Parts Team Manager in Weston-super-Mare and want to join a business that values leadership, development, and operational excellence, we'd love to hear from you. Apply now.
Job Number 933246 / INDINDUSTRIALWC
Location Weston-super-Mare
Role Parts Team Manager
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.