Are you a caring person that loves being around people? Are you passionate about providing excellent customer experience? Can you engage with clients clearly and caringly to help them to succeed? Are you looking to grow a career within a company? Premier Property Education is hiring a Customer Experience Specialist to represent our organisation.
Here at Premier Property we help our clients achieve a life of freedom and choice through investing in property.
Responsibilities and Duties
- NO PROPERTY EXPERIENCE REQUIRED
- Communicating with clients via telephone, making sure they turn up at events, have all the details they need, making sure they turn up to trainings
- Confirming Purchases via telephone
- Monitoring and responding to email and telephone enquiries
- Build good rapport with existing clients and be the first point of contact for their needs
- Onboarding/ offboarding new clients
- Basic social media skills to communicate on facebook with clients
- Being present at events (some weekend events to attend, helping and supporting role, engaging with clients, being the go to support person in the room, assisting setup in the room.
- Diary management for team members and Booking in calls for members of the team
Job Type: Full-time
Pay: £28,000.00-£32,000.00 per year
Benefits:
- Casual dress
- Company events
- Free parking
- On-site parking
Application question(s):
- Where are you based? If you are based in a city for example London, specify the town e.g. Stratford'
Education:
Experience:
- Customer Support & Client Services Occupations: 1 year (preferred)
- NLP: 1 year (preferred)
Work Location: In person
