Office Manager
We are seeking a proactive Office Manager to support the smooth and efficient operation of our office which is responsible for the administrative functions across two busy restaurants. This position plays a vital role in office administration, EPOS management, recruitment/onboarding, employee relations, and overall administrative support across the business.
You will work closely with the front and back of house management teams as well as the directors of the company.
Key Responsibilities:
Administrative Duties
- General administration duties: emails, calls, taking bookings and payments, filling, dealing with customer care, etc
- Preparation of GCOS for departments
- EPOS management
- Deal with internal communications
- Placing orders for non-food items and catering equipment
- Scan and file invoices and statements for auditing and reference
- Relevant documentation must be archived and kept readily accessible
- Support auditors during annual tax and VAT returns by organising and providing required documentation
- You will support the Head Chefs in with menu specifications
- Support Operational Director and Area manager
Recruitment & Onboarding
- Create job posts and manage platforms such as Indeed and CV Library
- Maintain employee records and manage sensitive documentation securely
- Conduct full-cycle recruitment including, sourcing, screening and scheduling candidates for interview/ trials
- Build relations with candidates to provide a positive candidate experience during the entire recruitment process
- Develop and implement effective recruitment strategies to attract top talent
- Utilise social media platforms for recruitment advertising and coordinate interviews with potential candidates and schedule interviews
- Oversee onboarding ensuring proper completion and smooth integration of new staff
- Upload employees details on Polaris and CPL Training
Training & Compliance
- Monitor employee training on CPL and reporting
- Be responsible for statutory inspections/ tests and keeping all statutory record up to date
- Be responsible for upholding standards relating to Health and Safety in the workplace
Candidate Requirements
- 1-year minimum experience as an office manager, preferably in hospitality but not essential as full training will be provided
- Proven experience as a recruiter required
- Good knowledge of recruitment practices
- Proficient in social media management for recruitment purposes
- Exceptional interpersonal, communication, and organisational skills with the ability to manage multiple priorities
- High attention to detail and ability to manage confidential information with discretion.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.)
Job Type: Part-time
Pay: £17,085.00-£18,225.00 per year
Expected hours: 20.0 – 30.0 per week
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Free parking
- On-site parking
- Referral programme
Ability to commute/relocate:
- Bourne End, Buckinghamshire: reliably commute or plan to relocate before starting work (required)
Experience:
- HR Office management: 1 year (required)
Work Location: In person