Job Summary
We are seeking a dedicated and experienced Hospitality Supervisor to oversee daily operations within our vibrant hospitality environment. The successful candidate will lead a team to deliver exceptional service, maintain high standards of food safety and quality, and ensure a welcoming atmosphere for all guests. This role offers an excellent opportunity for individuals with a strong background in food production, management, and hospitality to advance their careers in a dynamic setting.
Duties
- Supervise and coordinate the activities of staff involved in food preparation, serving, and customer service to ensure smooth operations.
- Oversee food production processes, ensuring dishes are prepared according to company standards and health regulations.
- Manage the kitchen team, including chefs and baristas, providing leadership and support to optimise performance.
- Ensure compliance with food safety standards and hygiene regulations at all times.
- Assist in training new staff members and conducting ongoing training sessions for existing team members.
- Monitor stock levels and liaise with suppliers to maintain adequate inventory of ingredients and supplies.
- Handle customer enquiries and resolve any issues promptly to guarantee guest satisfaction.
- Organise shift schedules, delegate tasks effectively, and motivate team members to achieve operational goals.
- Maintain cleanliness and organisation within the establishment, adhering to health and safety guidelines.
Experience
- Proven experience in food production, cooking, serving, or food preparation within a restaurant or hospitality environment.
- Demonstrable management or supervising experience in a fast-paced setting.
- Strong background in restaurant operations, kitchen management, or culinary roles.
- Knowledge of food safety standards and best practices in hospitality settings.
- Previous experience with leadership roles in hospitality or similar sectors is highly desirable.
- Barista experience is considered an advantage but is not essential. This role is ideal for individuals passionate about delivering outstanding guest experiences through effective team leadership and operational excellence within the hospitality industry.
Pay: From £13.50 per hour
Benefits:
- Discounted or free food
- Sick pay
Work Location: In person
