An exciting opportunity has arisen for an organised and motivated Team Administrator to join our busy Older Adults Community Mental Health Services in Bexleyheath.
You will play a vital role in supporting the smooth running of the service, providing high-quality administrative support to a multidisciplinary team delivering care to older people in the community.
This is a fast-paced and rewarding role, ideal for someone who is proactive, detail-oriented and able to manage a varied workload.
Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post
To provide an integrated and comprehensive administration and secretarial role supporting the multi-disciplinary team including medics, managers and clinicians within a busy Mental Health Team. The role will include the organisation of filing systems and service users’ records and competent keyboard skills. To liaise with external agencies as required.
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
We’re Kind
We’re Fair
We Listen
We Care
Key Task and Responsibilities
Effectively provide and implement core operational team administration requirements on behalf of Oxleas NHS Foundation Trust by:
Undertaking word processing for the provision of required reports, letters, summaries, etc. within the set standards.
Using RIO (electronic system) to record and retrieve information on both service users and caseload holders.
Implement and maintain effective filing systems, ensuring that service user records are kept safe, confidential, up to date and accessible.
Respond to incoming calls and deal with enquiries in accordance with management procedures. Record all messages accurately ensuring appropriate action is taken and messages passed to the relevant discipline/clinician. Use initiative in finding appropriate clinician for advice if required staff member is absent.
Implementing and maintaining effective communication systems with team, locality, acute in-patient staff, GPs and service users.
Distribute/disseminate post as necessary.
Forward Data Protection enquiries, to Information Governance/Manager/Team Lead
Undertake administrative duties – photocopying, scanning etc.
Provide assistance to clinicians in troubleshooting computer issues.
Booking of interpreter services to attend in person or on the telephone
Taking minutes of meetings, distributing as appropriate and taking administration follow up acting on own initiative.
Scanning incoming correspondence and reports / blood results / prescription cards / ECG and any other investigations ensuring all correctly uploaded into electronic system using the correct naming convention.
Providing cover for other admin staff during periods of leave, sickness or to alleviate workload of colleagues as necessary.
Support the team with their lone working policy.
