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Digital Transformation Project Manager

Herts Urgent Care -
Welwyn Garden City

Job details

Permanent | Full-time
£47,500 - £55,000 a year

Benefits

Free parking
Financial planning services
Company pension
Employee discount

Qualifications

Microsoft Powerpoint
Driving Licence
Management
Visio
Change management
Project management
Presentation skills
Microsoft Project
Leadership
Communication skills
PRINCE2 Certification

Full job description

Non NHS Banding

Main area

Administrative

Grade

Non NHS Banding

Contract

Permanent

Hours

Full time

Home or remote working

37.5 hours per week

Job ref

4265-8037580

Site

HUC HQ

Town

Welwyn Garden City

Salary

£47,500 - £55,000 Dependant on experience

Salary period

Yearly

Closing

Today at 23:59

Job overview

The Digital Transformation Project Manager will lead and deliver strategic transformation initiatives that enhance the quality, accessibility, and efficiency of HUC services.

Working across clinical, operational, and technical teams, the role is responsible for managing complex digital projects that support service innovation, improve patient experience, strengthen system integration, and ensure compliance with NHS standards and governance requirements.

The postholder will drive the successful implementation of digital solutions and process improvements that enable responsive, safe, and effective urgent care services, while supporting organisational objectives, operational resilience, and continuous improvement across the patient journey.

Main duties of the job

Lead the planning, delivery, and evaluation of digital transformation projects across the organisation, ensuring delivery within agreed timescales, budgets, and quality standards
Manage multiple complex projects simultaneously, applying recognised project management methodologies to ensure effective governance, risk management, and stakeholder engagement.
Produce and maintain comprehensive project documentation including business cases, project plans, risk registers, reporting dashboards, and post-implementation reviews.
Support operational teams through change management activities, including communication planning, training coordination, and adoption of new digital processes.
Maintain awareness of emerging NHS digital priorities, national policy developments, and best practice within urgent and integrated care transformation.

Working for our organisation

At HUC, we’re proud to invest in our people by offering a wide range of exciting benefits that support your personal, professional, & financial wellbeing:

Exclusive Discounts: Unlock savings on shopping, travel, and more, through our Discount Hub, Blue Light Card, Tickets for Good, & more. From everyday essentials to special experiences, we’ve got your wallet covered!

NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind & long-term financial benefits for all our staff.

Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, meditation guides, energising fitness routines, & delicious recipes to keep you thriving every day.

Recognition and Rewards: Your hard work won’t go unnoticed! Celebrate your achievements with peer shout-outs, special awards, & exclusive event vouchers that show how much we appreciate you.

Financial Perks: Take the stress out of money matters with free financial advice, a healthcare cash plan to cover everyday expenses, & smart savings options through our Credit Union.

Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, & regular updates to keep you in the loop with HUC news & opportunities.

Office Comforts: Stay refreshed with unlimited tea & coffee, enjoy the ease of free parking, and recharge in our dedicated relaxation areas. Plus, join in on engaging team events that make every workday more enjoyable!

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification document for more details.

Candidates must have a valid right to work in the UK. We are unable to offer visa sponsorships.

Person specification

Education and Qualifications

Essential criteria

Education to Degree level or equivalent professional qualification or experience
Recognised Project Management qualification (e.g. PRINCE2)

Desirable criteria

Qualification in change management

Knowledge and Experience

Essential criteria

Experience working in a Healthcare organisation
Experience managing complex digital transformation within a Healthcare environment
Experience delivering projects across multiple stakeholders and operational teams
Experience managing project lifecycles from initiation through to implementation and evaluation
Experience of risk and issue management within complex programmes
Experience of stakeholder engagement at operational and senior management level
Knowledge of digital transformation principles and change management approaches

Desirable criteria

Experience working in an NHS 111/ GP out of hours provider
Experience implementing clinical systems, telephony platforms, workforce systems or digital patient pathways

Skills and Abilities

Essential criteria

Excellent leadership and people management skills
Strong communication and interpersonal skills
Project management skills – ability to plan, manage and monitor according to the project framework and within agreed budget
Skilled in facilitating meetings, workshops and collaborative working sessions
Proficient in relevant software (i.e. MS Project, Excel, MS Visio, PowerPoint, PM3
Highly developed communication skills for delivering key messages to a range of stakeholders both internal and external to the organisation
Strong strategic thinking and problem-solving capability
Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend an appropriate course of action to address the issues.
Demonstrated capabilities to work autonomously, where expected results are defined, managing own workload without supervision and make informed decisions in the absence of required information, working to tight and often changing timescales.
Excellent verbal, including strong presentation skills, written and interpersonal skills.

Desirable criteria

Knowledge of process mapping and workflow design techniques

Other

Essential criteria

Hold a current UK driving licence
Willingness to work across a large geographical area
Travel and occasional overnight stays where necessary

You must have the legal right to work in the UK at the time of application. We are not able to offer sponsorship for this role.

We reserve the right to close this vacancy early, should we receive sufficient applications.

Please do not apply through any third party websites, please only apply through Trac.

Employer certification / accreditation badges

Further details / informal visits contact

Name

Amy Bishop

Job title

Non- Clinical Recruitment Advisor

Email address

[email protected]

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