Front Office Team Member – Reception / Food Service / Housekeeping
Location: The Ayrlington
Job Type: Full-time / Part-time
Salary: Competitive pay based on experience
About Us
The Ayrlington is a charming 5-star boutique hotel known for delivering warm hospitality and excellent guest experiences. We are looking for a friendly, reliable, and hands-on Front Office Team Member to join our team.
This is a varied role ideal for someone who enjoys working with people and is happy to support different departments when needed.
Key Responsibilities
- Welcoming guests and managing check-ins/check-outs
- Handling reservations, phone calls, emails, and guest enquiries
- Providing excellent customer service and local recommendations
- Assisting with breakfast and light food & beverage service
- Supporting restaurant/waitressing duties during busy periods
- Helping maintain cleanliness and presentation of public areas and guest rooms
- Assisting housekeeping with light duties when required
- Ensuring guests receive a smooth and enjoyable stay throughout
What We’re Looking For
- Previous hospitality or customer service experience preferred
- Positive attitude and excellent communication skills
- Professional appearance and friendly manner
- Ability to multitask and work independently
- Flexible and willing to assist across departments
- Good attention to detail and high standards of cleanliness
- Weekend availability preferred
What We Offer
- Supportive and friendly working environment
- Opportunity to develop skills across multiple hotel departments
- Staff discounts and hotel perks
- Work-life balance and flexible scheduling
- Training provided for the right candidate
How to Apply
Please send your CV and a short introduction explaining why you would be a great fit for the role.
We look forward to welcoming a motivated and enthusiastic new member to our team.
Pay: £24,420.00-£26,420.00 per year
Benefits:
- Company pension
- On-site parking
Work Location: In person
