Assistant Manager – Garden Kitchen, Foodhall & Gifting
Location: The Garden Kitchen, Rogerstone
Hours: 37.5 hours per week
Shift Pattern: Flexible shifts worked over 7 days (Sunday–Monday), including occasional late night (approx. once per month)
Salary: From £28,500 per annum
About the Role
We are looking for a passionate and motivated Assistant Manager to support the day-to-day running of our Garden Kitchen, alongside our retail food hall and gifting departments.
This is a varied and exciting role combining hospitality and retail, ideal for someone who enjoys working across different areas, leading teams, and creating an outstanding customer experience throughout the business.
You will work closely with the Manager to ensure all areas operate smoothly, maintain high presentation standards, and deliver excellent customer service.
Key Responsibilities
- Support the daily operations of the Garden Kitchen, foodhall, and gifting areas
- Lead, motivate, and support team members across both hospitality and retail
- Ensure consistently high standards of food quality, presentation, merchandising, and cleanliness
- Assist with staff rotas, training, and performance management
- Monitor stock levels and support ordering across all departments
- Maintain attractive and seasonal product displays in the foodhall and gifting areas
- Deliver excellent customer service and resolve issues efficiently
- Drive sales and support commercial targets across all areas
- Step up to lead shifts and oversee operations in the Manager’s absence
About You
- Previous supervisory or management experience in hospitality, retail, or a combined environment
- Strong leadership and team development skills
- A hands-on, proactive approach with great attention to detail
- Passion for food, retail, and customer experience
- Good organisational and problem-solving abilities
- Flexible and reliable, with availability to work weekends and occasional evenings
What We Offer
We pride ourselves on creating a supportive and enjoyable workplace, with a range of excellent benefits:
· A supportive, friendly working environment
· Staff discounts ranging from 10%–50% across the garden centre, food halls, and cafés
· Free on-site parking where possible
· Wide range of training and development opportunities
· Staff health & wellbeing support scheme
· Company pension scheme
· Uniform allowance
· Yearly personal development reviews
· Staff prizes and giveaways
Join Us
This is a fantastic opportunity to take on a diverse role across hospitality and retail within a vibrant garden centre environment.
Apply now to become part of our team! All applicants please apply to: [email protected]
Pay: From £28,500.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Store discount
Work Location: In person
