Package
Salary & Hours
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£27,069.48 Per Annum (plus 19% NSA paid between 10pm to 6am)
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Working an average 38.61 hours per week, working 4 days on 4 days off between 18:00pm and 06:00am
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Based at our Liverpool Head Office
Employee Benefits
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Contributable company pension scheme
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10% store discount at all our retail stores
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Death in Service Benefit
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Long service recognition scheme
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Stream - access to flexible pay, financial wellbeing support, exclusive colleague discounts, savings opportunities, and much more.
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MyHB colleague benefits platform with access to:
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Discounts UK wide on retail, leisure, hospitality venues
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Employee Assistance Programme with 24/7 confidential counselling and advice line
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Low-cost voluntary insured health cash plans and cancer cover
Job Introduction
We are recruiting for a Loss Prevention Administrator to join our Loss Prevention Team based at our Head Office in Liverpool.
This is an exciting opportunity to play a vital role in protecting the business by supporting our stores and wider Loss Prevention function. You'll be responsible for monitoring store data, reviewing CCTV footage, identifying areas of risk and loss, and providing timely administrative support. Working closely with stores, management and external partners, you'll help ensure incidents are managed effectively while contributing to a safe and secure retail environment.
Job Overview
- Monitor CCTV, alarm activations and incident reports to identify risks, suspicious activity and potential offenders across multiple store locations.
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Administer and support Loss Prevention systems, including FaceWatch, Auror and any future technologies introduced by the business.
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Review point of sale (POS) data and produce accurate, insightful reports for internal stakeholders.
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Liaise with stores, contractors and external agencies to resolve enquiries and support ongoing investigations.
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Assist with the management of incidents, including those involving violence or aggression, while creating and maintaining comprehensive crime packs.
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Provide advice, guidance and proactive recommendations to help minimise risk and prevent repeat incidents.
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Carry out a range of administrative duties and provide support to the wider Loss Prevention team as required.
Minimum Criteria To Apply
To be successful in this role, you'll have:
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Previous experience in a fast-paced administrative role.
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Excellent written and verbal communication skills.
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Strong IT skills, including proficiency in Microsoft Office applications (Excel, Word and Outlook), with confidence using Adobe software.
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Excellent accuracy, numeracy and attention to detail.
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Strong organisational and problem-solving skills, with the ability to manage competing priorities effectively.
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A reliable, proactive and professional approach, with the ability to work both independently and as part of a team.
