Communications Officer – Traffic Wales service
SALARY: £32,482 - £34,709
Hours - 37 hours
(Hybrid Working)
This post will be based either of the below locations: Conwy/Parc Menai, Bangor / or Halkyn, Fflint.
The successful applicant will be expected to visit Conwy Traffic Management Centre weekly.
Traffic Wales is the Welsh Government's traffic information service, which the Agent has been tasked with delivering on an all-Wales basis. Traffic Wales is the public link to the Welsh Government's Traffic Management Centres in North Wales (Conwy and South Wales (Coryton). The purpose of the post is to assist in managing the day-to-day delivery of the Welsh Governments public facing Traffic Wales communication service. The Communications Officer is responsible for managing the rotas and workload of Communication Coordinator staff and to ensure an out of hour’s service is provided during significant events. The Communications Officer will also manage the distribution of relevant information to the travelling public using the Traffic Wales website, alongside various social media applications such as X and Facebook. Responsibilities will also include acting as the initial point of contact for the service in both Welsh and English languages, professionally responding to queries from members of the public and other stakeholders (which is a dedicated '0300' telephone number), as well as via email, to provide a broad range of responses including: network status, roadwork advice, route advice and destination information.
If you have any specific queries relating to the above post, please contact; Nerys Fychan – 07345769722 neu [email protected]
For this post, the ability to communicate in Welsh is essential.
Closing Date: 15th of June 2026
If you are successful to be short listed for an interview you will be contacted by E-MAIL using the address provided on your application form. You need to ensure that you check your E-MAIL regularly.
Pay: £31,537.00-£33,699.00 per year
Work Location: In person
