Veteran Concierge Worker
- 28 hours per week - working shifts that cover 11am to -8pm weekdays and weekends 9-6 or 9-3 and unsociable hours
- Enchnaced DBS requirement
- This role does not offer eligibility for visa sponsorship.
This role offers a starting salary within Nacro’s pay structure of £25,766 Pro Rata with expected progression to £26,291 Pro Rata within the first year, subject to meeting clear criteria and performance standards, with further pay progression available in the future. Nacro’s pay framework provides transparent progression points and supports ongoing professional development and career growth.
We are Nacro, we believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.
That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.
We see your future, whatever the past.
About you
Knowledge of the issues affecting people in contact with the Criminal Justice System and/or people experiencing homelessness.
- Understanding of safeguarding.
- Ability to work with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).
Key Responsibilities
- Act as an initial point of reference for service users and external agencies.
- Implement security systems, ensuring overall safety and security of the service and respond to faults as discovered.
- Monitor access to the services and visitors and log and report incidents and antisocial behaviour.
- Meet the requirements of health and safety policies and practices.
- Escalate incidents to on-call services where needed.
- Maintain accurate written records e.g. incidents, handover, support or risk plans.
- Report any maintenance issues e.g. emergency repairs.
- Process referrals to the service using the Mainstay system
Click here. to view the Role Profile
Click here to view the Candidate pack
Nacro is fair and inclusive employer
At Nacro, we believe in the power of a diverse and inclusive team. We are a Ban the Box employer and welcome applications from people of all backgrounds, including those with criminal records. Convictions are not discussed at application stage and will only be considered later if relevant to the role, assessed fairly, proportionately and confidentially. For advice, contact our confidential Criminal Record Support Service on 0300 123 1999 or [email protected].
