Job Summary
We are seeking a dynamic and customer-focused individual to join our team as a Customer Service/Sales representative. This role involves engaging with clients, understanding their needs, and providing tailored solutions to foster long-term relationships. The ideal candidate will possess excellent communication skills, strong organisational abilities, and a proactive attitude towards sales and customer satisfaction. This paid position offers an exciting opportunity to develop your skills within a professional environment committed to growth and excellence.
Duties
- Engage with customers to understand their requirements and provide suitable product or service recommendations
- Conduct D2D sales activities, including negotiations to secure favourable terms for both parties
- Manage customer enquiries via face-to-face interactions with professionalism and courtesy
- Maintain accurate records of customer interactions and sales activities using IT systems
- Develop and implement strategies to increase sales revenue and customer retention
- Coordinate with internal teams to ensure timely delivery of products or services
Skills
- Excellent communication skills in English, both written and verbal
- Strong negotiation abilities with a focus on achieving mutually beneficial outcomes
- Customer service expertise, demonstrating empathy and problem-solving capabilities
- Ability to drive safely and responsibly, holding a valid driving licence
- Strong interpersonal skills to build rapport with clients and colleagues alike
This position is ideal for motivated individuals eager to advance their careers in sales and customer service within a supportive team environment.
Work Location: In person
