Senior Residential Support Worker – Willow House
Location: Ely, Cardiff
Pay: £15.00 - £16.00 per hour
Hours: 6-day rolling rota
Contract: Fulltime, Permanent
About Willow House
Willow House is a small specialist children’s home based in Ely, Cardiff supporting children and young people with additional learning needs and complex needs. We provide a calm, nurturing and highly supportive environment where young people feel safe, understood and able to thrive.
We are expanding and are looking for experienced caring Senior Residential Support Workers who are registered with Social Care Wales and genuinely passionate about making a difference.
We are proud to be a forward thinking organisation that invests heavily in staff development, wellbeing and quality of care.
What We Offer
- Family friendly rotas
- Above average hourly rates plus annual bonus (company discretion)
- Company pension scheme
- Fully funded training, qualifications and DBS
- Opportunities to progress into leadership
- Supportive management and a close knit team culture
- Casual dress, free onsite parking and staff referral rewards
Role Overview
As a Senior Residential Support Worker, you will lead shifts and act as a positive role model within the home. You will support children and young people with complex needs to feel safe and valued while ensuring care is delivered to a consistently high standard.
You will work closely with the Registered Manager and wider team to promote stability and structure for each young person.
Key Responsibilities
- Lead shifts and supervise Residential Support Workers
- Ensure high quality, child centred care is delivered at all times
- Build strong, trusting relationships with young people
- Support children with daily routines, activities, appointments and community access
- Promote independence, life skills and emotional wellbeing
- Complete accurate electronic records, reports and handovers
- Encourage, recognise and celebrate progress and achievements
- Uphold safeguarding, policies and regulatory standards
What We’re Looking For
- NVQ/QCF Level 3 in Health & Social Care (Children & Young People) – essential
- Full UK driving licence – essential
- Experience working in residential childcare – essential
- Supervisory experience (minimum 2 years preferred)
- A calm, compassionate and resilient approach
- Strong communication and leadership skills
- Commitment to safeguarding and trauma-informed practice
Additional Details
- Work Location: In person; Ely, Cardiff
- Job Type: Fulltime, Permanent
Benefits
- Casual dress
- Company pension
- Free parking / onsite parking
- Staff referral programme
Required Experience & Qualifications
- Supervisory experience: 2 years (preferred)
- NVQ Level 3 Health & Social Care (Children & Young People) – required
- Full UK Driving Licence – required
Job Types: Full-time, Permanent
Pay: £15.00-£16.00 per hour
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
- Referral programme
Experience:
- supervisory: 2 years (preferred)
Licence/Certification:
- NVQ Level 3 Health & Social Care (Children and Young People) (required)
- Driving Licence (required)
Work Location: In person
