Physiotherapy Clinic Admin & Operations Assistant
New Milton & Christchurch | 37.5 Hours Per Week
£25,500-£26,500
Do you love helping people?
Are you highly organised, proactive and great with people?
Do you want to be part of an ambitious, growing business that genuinely changes lives?
If so, we'd love to hear from you.
ABOUT LIMITLESS
At Limitless Physiotherapy & Performance and Limitless Health Hub, we help people move better, feel better and live better through expert physiotherapy, rehabilitation and performance coaching.
Across our two clinics in New Milton and Christchurch, we support people recovering from injury, improving their health and building confidence in their bodies.
We're growing, investing in our facilities and building an exceptional team - and we're looking for the right person to join us.
THE ROLE
This is much more than a traditional admin role.
You'll often be the first person our clients speak to and play a key role in creating an exceptional experience from first enquiry through to long-term success.
You'll help keep our clinics running smoothly, support our clients, work closely with our clinical team and become an important part of our future growth.
You'll be involved in:
- Client communication and support
- Appointment booking and diary management
- Membership administration
- Client retention and follow-up
- Review and referral generation
- Supporting workshops and events
- Member socials and community initiatives
- Maintaining exceptional clinic standards
- Supporting the day-to-day operations of two growing clinics
WHO WE'RE LOOKING FOR
You may be perfect for this role if:
- You genuinely enjoy helping people
- You are highly organised and proactive
- You communicate confidently and professionally
- You love building relationships
- You take ownership and solve problems
- You enjoy creating order and structure
- You remain calm under pressure
- You enjoy being busy and productive
- You want to grow with an ambitious business
Experience in customer service, hospitality, healthcare, reception, events, retail or client-facing roles would be advantageous, but attitude and character are far more important than experience.
WHAT SUCCESS LOOKS LIKE
Within 12 months you will:
- Become a trusted member of the team
- Help create an exceptional client experience across both clinics
- Support strong client retention and referral rates
- Generate consistent 5-star reviews
- Help maintain healthy clinician utilisation
- Become a key part of the operational heartbeat of the business
- Enable our leadership team to focus on growth and development
WHAT WE OFFER
- Meaningful work helping people improve their lives
- Supportive and ambitious team environment
- Opportunities for personal and professional development
- Involvement in workshops, community events and member socials
- Varied role across two growing clinics
- Company pension
- Opportunity to grow with the business over the coming years
LOCATION
New Milton & Christchurch
Open to 28-40 Hours Per Week for the successful candidate
Start Date: August / September 2026 (flexible for the right candidate)
TO APPLY
Please send:
- Your CV (maximum 2 pages)
- A 1-2 minute video answering:
- Why would you be a great fit for this role?
- What does exceptional customer service mean to you?
- Tell us about a time you went above and beyond for somebody.
Please send your application and video to us via email or WhatsApp (07984 869249).
Applications without a video submission will not be considered.
Pay: £25,500.00-£26,500.00 per year
Benefits:
Application question(s):
- Have you sent us/are you going to send us a 1-2 minute video explaining why you think you're a great fit for the role?
Work Location: In person
