Goldcrest Healthcare is multi-site social care provider, offering home care and supported living accommodation. We have branches in London, West Midlands ,Manchester, Essex and Bristol. Currently we are recruiting Domiciliary care/support workers to serve our service users in the Birmingham post code area. In addition, we are looking for Bank Staff to cover all Birmingham postcodes.
Purpose of Position:
To work directly with clients, service users, family, friends and/or representatives to provide a skilled and sensitive person centred and outcome focused assessment service which will support to provide day-to-day personal assistance, emotional and physical care and helping the person to maintain and promote their independence and dignity. To ensure all activities within the role are carried out to the highest standards and in accordance with the requirements of The Company, the Skills for Care Code of Conduct, the Fundamental Standards, the Care Act 2014 and all other relevant legislation & regulation.
Responsible to:*
o Achieving service user and client satisfaction, respecting their beliefs and dignity and those of their friends and relatives if appropriate
o Carry out duties at all times in a manner consistent with the Skills for Care Code of Conduct which specifically protects and promotes the independence, dignity and respect of the service or client
- Ensure appropriate support to all; equally and with respect and dignity irrespective of gender, age, race, sex, ethnicity, religion, political opinion, disability, sexual orientation, gender reassignment status or physical and financial circumstances.
- Protect the confidentiality of all information relating to an individual, or an individuals’ family, and not divulging such information to anyone who is not authorised to received it
- Carry out duties at all times in a courteous, caring and sympathetic manner
- Carry out duties at all times in a manner which has appropriate regard to the health, safety and welfare of both themselves and others
- Report to the Registered Manager, or other competent person, any equipment that is, or is thought to be, not in good working order
o Ensure consistent application of The Company policies, procedures and approved practice and to promote the aims of The Company.
o Support and assist the Registered Manager, staff and team, to ensure all statutory obligations are fully met
- Promote a professional style when communicating with clients, service users, family, friends and/or representatives, care & support staff and The Company team
- Promote best practice while contributing to the working procedures of The Company
- Participate in ongoing staff training, including a level 2 qualification in Health & Social Care (QCF/RCF), health & safety, moving & positioning, medication etc.
- Report any complaints, accidents, incidents, problems or untoward occurrences to a competent person
Job Types: Full-time, Part-time, Permanent
Pay: £12.71-£13.50 per hour
Expected hours: 18 – 39 per week
Benefits:
- Company pension
- On-site parking
- Referral programme
- Sick pay
- Store discount
Experience:
- Domiciliary Care: 1 year (preferred)
Licence/Certification:
- Full UK Driving Licence (required)
Work Location: In person
Reference ID: Birmingham
