The Role
Provision of administration service to a team of surveyors within the Rating Business lines.
Responsibilities
Support delivery of Rates Management service to the Rates Management Unit
Obtain information from clients/billing authorities and respond to queries
Provide internal updates to colleagues and management
Validate rate demands for payment and instruct payments as appropriate
Review and follow up queries with billing authorities, clients, colleagues and other stakeholders
Proactively monitor and pursue business rates refunds
Effective and efficient administration relating to business rate liabilities
Prioritisation of incoming workload and ability to manage deadlines and key dates
Follow processes in line with internal procedures and expectations
Attention to detail and ability to keep accurate records
Accurate and timely execution of duties
Person specification
Qualifications
A level, ideally Maths and English
Experience
Good literacy and numeracy skills
Solid administrative experience in similar role
Proficient in the use of MS Word, PowerPoint and Excel
Ability to prioritise and manage workload effectively
Self-motivated and able to work unsupervised
Excellent planning and organisational skills
