Job Purpose
Due to continued growth, we are seeking a Complex Recoveries Legal Advisor to join the team. The role involves managing a full caseload of high‑volume, high‑value (over £10,000) litigated RTA recovery cases, delivering high‑quality claims handling and maximising recoveries within agreed timescales to support the overall success of the business.
Key Duties & Responsibilities
- Manage a full caseload of high‑value litigated recovery files using the firm’s case management system
- Ensure accurate and timely updates on the case management system
- Progress cases efficiently using appropriate communication methods
- Provide professional, timely legal advice to clients with regular communication and expectation management
- Take a commercial and practical approach to settlement negotiations and risk advice
- Support team performance against recovery and lifecycle targets without compromising integrity
- Liaise with sources, experts, third‑party insurers, and other stakeholders
- Perform effectively in a target‑driven environment
Experience & Knowledge
- Experience managing a full caseload of litigated RTA recovery or ULR claims is essential
- Working knowledge of liability issues, including the Road Traffic Act and Article 75
- Strong negotiation and communication skills
- Demonstrable background in customer or stakeholder‑focused environments – with a strong focus on delivering quality service to clients and the wider firm.
- Competence using case management systems and MS Office
- High attention to detail, organisation, and commitment to quality service
Benefits
- 25 days' holiday per annum
- Hybrid working model (in relevant role)
- 2 x Volunteering days to support charitable initiatives
- Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan – claim back dental / physio / optical appointments
- My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions – providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy
INDP
Job Types: Full-time, Permanent
Pay: £35,000.00-£40,000.00 per year
Benefits:
- Company events
- Company pension
- Health & wellbeing programme
- Life insurance
- Private dental insurance
- Private medical insurance
Work Location: In person
