About Us
We're not your typical 30-year-old company. Yes, we've been around for three decades, but we still operate with the energy, pace, and ambition of a start-up. We're in an exciting phase of growth, evolving rapidly, and continuously looking for smarter ways to deliver exceptional outcomes for our clients.
Our culture is fast-moving, collaborative and entrepreneurial. We work hard, support each other, celebrate success, and give talented people the opportunity to make a real impact.
As we continue to scale, we're looking for a dynamic Project Management Lead who thrives in a fast-paced environment and wants to play a major role in shaping the next chapter of our business.
The Role
This is a hands-on leadership role responsible for leading and developing our project management function. You'll manage a team of four Project Managers, ensuring projects are delivered on time, on budget, and to the highest standard.
The role requires strong commercial awareness, excellent client relationship skills, and a continuous improvement mindset. You'll work closely with Area Sales Managers, clients, suppliers, and internal stakeholders to ensure outstanding project delivery and customer satisfaction.
You'll also play a key role in driving process improvements, enhancing our use of Zoho CRM and Project Management modules, and establishing clear KPIs, SLAs, and performance standards across the team.
Team Leadership & Performance
- Lead, mentor, and develop a team of four Project Managers.
- Set clear objectives, KPIs, and SLAs across the project management function.
- Monitor team performance and drive continuous improvement.
- Support recruitment, training, and professional development initiatives.
Project Delivery
- Oversee the successful delivery of multiple projects simultaneously.
- Ensure projects are delivered on time, within budget, and in line with client expectations.
- Manage project risks, escalations, and issue resolution.
- Maintain high levels of customer satisfaction throughout the project lifecycle both with internal customers (are Sales Mangers) and external clients..
Commercial Management
- Drive strong commercial decision-making across projects.
- Monitor project profitability and identify opportunities to improve margins.
- Ensure commercial considerations are balanced with exceptional client service.
- Support contract and scope management processes.
Systems & Process Improvement
- Own and improve project management processes and reporting.
- Maximise the use of Zoho CRM and Project Management modules.
- Develop dashboards, reporting tools, and performance metrics.
- Identify opportunities to improve efficiency, visibility, and collaboration across teams.
Stakeholder Management
- Collaborate closely with Area Sales Managers to ensure smooth project handovers and delivery.
- Build strong relationships with clients and key stakeholders.
- Act as a senior point of contact for project-related matters.
- Promote a client-first culture across the business.
What We're Looking For
- Proven track record of successfully delivering projects and leading project teams.
- Experience managing and developing high-performing teams.
- Strong commercial awareness and business acumen.
- Client-first mindset with exceptional stakeholder management skills.
- Ability to work effectively under pressure and manage competing priorities.
- Excellent organisational and time management skills.
- Strong analytical and problem-solving capabilities.
- Advanced Microsoft Excel skills.
- Experience using CRM and project management systems, ideally Zoho CRM and Zoho Projects.
- Excellent communication and presentation skills.
- Project Management qualification such as PRINCE2, APM, PMP, or equivalent.
What Success Looks Like
- Projects consistently delivered on time and within budget.
- High client satisfaction and repeat business.
- Strong team performance against KPIs and SLAs.
- Improved project management processes and reporting capabilities.
- Effective collaboration between Sales, Operations, and Project Management teams.
Why Join Us?
- Be part of an ambitious company entering its next phase of growth.
- Opportunity to genuinely shape and influence how we operate.
- Work with a talented and supportive team.
- Enjoy a fast-paced environment where great ideas are encouraged and rewarded.
- Make a real impact on a business with significant growth ambitions
We are based in Maidenhead, we work on a hybrid basis with three days a week in the office.
We know that sometimes people don’t apply for a role if they think they can’t tick every box. But we realise the ‘perfect candidate’ may not exist. If you're excited about working for us and can do most of what we are looking for, go ahead and apply. You could be exactly what we need!
We recruit and develop employees who are the best suited to the requirements of the role, regardless of gender, ethnic origin, age, religion, sexual orientation, gender identity or disability. If there are any adjustments we can make to the application or selection process so you can do your best, let us know. We will be happy to help.
We review applications as they are received and will arrange interviews with suitable candidates throughout the recruitment process. As a result, we may close the vacancy once we have identified the right candidate, so early applications are encouraged.
Pay: £50,000.00-£60,000.00 per year
Work Location: Hybrid remote in Maidenhead
