We are seeking an experienced Manager for the Electrical Networks Resource team focused on delivering utility services, to lead and coordinate the group within our Distribution networks business at La Collette. This key leadership role ensures efficient resource planning and provides strong technical support to project and industrial teams. It also handles personnel allocation for diverse construction and service activities.
The role plays a vital part in supporting Jersey Electricity’s delivery of crucial services across our distribution network that includes, distribution substations, network pillars, complete cable network and over 55,000 service and metering points.
You will provide workforce planning expertise, handle resource demands across multiple departments, and lead all aspects of performance, training, continuous improvement and providing engineering leadership and guidance within the team while ensuring the highest H&S standards are delivered. This is a highly impactful role. It requires strong engineering and leadership skills, analytical ability, and a customer-focused attitude. The role also needs the capability to drive operational excellence throughout the delivery system area. Whilst insuring technical and legal compliance to regulation/laws are met and that the team has the appropriate policy, procedures & work practices in place.
-
Lead the Electrical Networks Resource team responsible for the distribution network to ensure efficient, professional and customer‑focused planning and prioritisation across all projects.
- Ensure Allocate resources and assign appropriate personnel to project tasks, ensuring accurate planning and full utilisation of field staff.
- Lead team performance, weekly scheduling and capacity planning, ensuring efficiencies, productive deployment of staff and oversight of training, apprentices and development activities.
- Collaborate with Construction, Planning, Metering and internal/external partners to understand current and future business needs, applying research and industry knowledge to drive efficiency.
- Build and maintain professional relationships that support continuous personal and team development (CPD).
- Forecast resource requirements for upcoming projects, resolve resource conflicts, and ensure that project needs are supported across all departments.
- Analyse target metrics to identify lost or unproductive time and drive efficiencies through process improvements and reporting.
- Assist in the development of Energy Division procedures related to distribution network, Construction and Resource teams, ensuring they are understood, implemented and continuously improved.
- Ensure full compliance with HS&E requirements, Distribution Safety Rules, company procedures and best industry practice, maintaining accurate and auditable records.
- Promote and deliver excellent customer service across all team activities.
-
Strong leadership and performance management skills.
- Practical knowledge of distribution network design and utility operational principles.
- Strong analytical and problem‑solving capability.
- Effective interpersonal and team‑building skills.
- High level of customer service focus.
- Strong IT proficiency and familiarity with digital planning tools.
- A minimum of 5 years experience in resource management, business administration, organisational development, supply chain, or similar Preferably within an electricity utilities environment.
- Experience working with operational or field-based teams and understanding of workforce deployment.
- Degree qualified (or equivalent professional experience).
- IOSH Managing Safely and HS&E training suitable for higher‑risk environments.
- Clean driving licence.
- PRINCE2 or equivalent project management training (desirable).
- Utility operational authorisation (desirable).
- Professional, approachable, supportive and diligent.
- Collaborative team player with strong communication skills.
Jersey Electricity provides excellent benefits, catered towards financial, physical and mental wellbeing. Starting with private medical insurance, discounted electricity rates, discounts within our Powerhouse shop, subsidies on EVs, gym memberships, on-site Mental Health First Aiders, organised sports and activities groups.
We offer competitive salaries combined with an attractive pension. We are family-friendly and strive to give you a life work blend to both love your job, do excellent work and spend important time with your family and friends. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age or disability status.
Jersey Electricity’s purpose is to ‘enable life’s essentials’ by providing the people of Jersey with secure, reliable, affordable, and sustainable electricity today and long into the future.
Jersey Electricity’s Vision:
Jersey Electricity’s vision is to “inspire a Zero-Carbon future” by being the energy partner of choice whilst working to six strategy pillars of that vision:
JE 6 strategic pillars:
1. Digital Enhancement and Innovation – over the next 3 years JE will continue to develop robust and scalable digital platforms, seeking innovation in smart enabled technology and to, where appropriate, commercialise its innovation.
2. Customer –to increase JE’s customer experience maturity, to better understand customers’ existing and future needs and wants, as well as provide exceptional service around its offers.
3. Energy Sourcing and Supply – prepare for a new supply contract, considering transitional requirements, to reduce cost and market risks for customers as well as considering the future role of offshore wind in the energy mix.
4. Future Proof the JE Business Model – continue delivering good operational performance across all businesses within the Group. Ensuring JE delivers infrastructure requirements for today, and in readiness for the future, whilst creating resource capability and capacity for CNR delivery.
5. Island-wide Electrification and Decarbonization – continue to develop new products in heat and mobility which support the CNR, customers in energy efficiency and facilitate the development of solar and offshore wind propositions with the Government of Jersey.
6. Great Employer – continue to recruit and develop talent, improve JE climate and engagement in becoming the employer of choice in and beyond Jersey.
We are an engaged and focused workforce, committed to ensuring we “keep the lights on” across the island and explore new ways of providing energy and related services to islanders. Working at Jersey Electricity means you are part of an inclusive team of nearly 400 diverse employees across a number of business sectors from the distribution of energy to Retail and Commercial services.
We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. All disabled applicants who meet the minimum criteria for the role as set out in the role profile will be guaranteed an interview.
Whatever your role with us, you will find the support you need to develop in a long-term career and work with many long-serving employees to help us achieve our vision.
Being an employee of Jersey Electricity, you will:
- Share in the success of ground-breaking projects to electrify the island;
- Be part of a highly skilled and developing workforce;
- Participate in company-wide wellbeing initiatives;
- Develop both professionally and personally in a supportive environment;
- Benefit from a competitive rewards and compensation package;
- Help us develop our engaged, diverse and innovative workforce;
What our employees say:
“The employees, and the support from colleagues who I work with on a day to day basis, are helpful and friendly making it an attractive place to work”
“Great team with a manager who understands outside life and flexibility when needed”
“Real sense of purpose to enable life's essentials in Jersey - and real ability to make a difference to support a low carbon world”
“I think JE is a great place to work with fantastic people, variety of career opportunities , lots of challenges and great values”
“It’s a really good company to work for, highly recommended to anyone to join Jersey Electricity”
“It's a great team with some really kind people who will often go the extra mile. Also great to work somewhere that is so crucial to island life and knowing that if we do our jobs well it benefits everyone”
