The Service Manager will take responsibility for day to day running of the home care company with the assistance of a management team. Reporting to the directors, the role involves managing a team of office staff and home care practitioners.
Taking an active role in the planning, reviewing and delivery of care, the successful applicant must have previous experience in domiciliary care, both at junior and senior levels.
As Service Manager, you will be supervising and assisting a team of managers to ensure care packages are maintained well and remain current. You will liaise with those using our services regularly, their families and representatives, social services, district nurses and more.
Working alongside the HR Manager, you will take an active role in the recruitment of both junior and senior staff, completing supervisions and appraisals, as well as investigation meetings and disciplinary hearings. You will arrange and chair team meetings. Out of hours on call is also part of this role on a rota basis.
You must hold the QCF level 5 in Adults' Management, or suitable alternative qualifications to successfully register with Social Care Wales as a Domiciliary Care Manager. You must have a driving licence and access to a car that can be used for work.
Hours of work are mainly 9am - 5pm Monday to Friday, however may require flexibility during early mornings, evenings and weekends at times to meet the needs of the company.
A DBS application and references (one must be your current or most recent employer) are mandatory for this post.
Fluency in Welsh would be advantageous, but is not essential.
Job Type: Full-time
Pay: From £40,000.00 per year
Benefits:
- Free parking
- On-site parking
Experience:
- Domiciliary Care: 2 years (required)
- Senior Management: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
