Job Overview
We are seeking a highly motivated and dynamic Shop Operations Executive to oversee daily store functions and ensure seamless operations. The ideal candidate will possess strong leadership qualities, excellent organisational skills, and a comprehensive understanding of retail management. This role offers an exciting opportunity to lead a team, optimise shop performance, and enhance customer satisfaction through effective management and strategic planning.
Duties
- Manage daily shop operations, ensuring smooth workflow and high standards of customer service
- Supervise and motivate staff, fostering a positive team environment
- Oversee merchandising activities to maximise product visibility and sales potential
- Implement sales strategies and monitor performance metrics to achieve targets
- Coordinate stock levels, inventory management, and replenishment processes
- Organise staff schedules, training sessions, and development programmes
- Maintain effective communication with suppliers, customers, and internal teams
- Ensure compliance with health and safety regulations within the shop environment
- Analyse sales data to identify trends and opportunities for growth
- Handle administrative tasks including reporting, documentation, and record keeping
Requirements
- Proven experience in management or supervisory roles within retail or related sectors
- Strong leadership skills with the ability to manage and develop teams effectively
- Excellent communication skills, both verbal and written; multilingual or bilingual abilities are advantageous
- Demonstrated organisational skills with the ability to prioritise tasks efficiently
- Experience in merchandising, sales management, and retail operations
- Proficiency in administrative tasks and familiarity with relevant software tools
- Exceptional phone etiquette and customer service skills
- Time management skills with the ability to handle multiple responsibilities simultaneously
- Management experience in retail or similar environments is highly desirable
- Organised approach with attention to detail and problem-solving capabilities
Pay: £33,600.00-£42,400.41 per year
Benefits:
- Discounted or free food
- Employee discount
Work Location: In person
