About Us
At RNR Group we provide Telecom and Traffic Management solutions throughout the UK. Our Head Office is based in Cannock, West Midlands and we also have Satellite depots in Mid/North Wales and the South of England. We have a highly experienced team of Operatives across both division within the RNR Group and a management Team which boasts the highest level of knowledge in all areas within both industry's our RNR Field Engineers are qualified to the highest specification, enthusiastic, punctual and great attention to detail when it comes to delivering clients onsite requirements.
Our people are at the very heart of our values and they’re our greatest asset. Join us and we will give you everything you need to succeed - award winning training, professional development and support and opportunities to progress your RNR career.
About The Role
This is a permanent full-time role working 45 hours per week. Our Head Office is based at Progress Drive Cannock.
In the role of Programme Coordinator, you'll act as first point of contact for customers and suppliers. You'll report into the Programme Manager and promote a positive image of RNR, completing all your duties to a high standard and in an efficient, customer-focused manner.
The package we are offering includes a competitive salary depending on experience and rewards package including holiday allowance and a Company pension scheme.
The job duties will involve:
· Providing an excellent level of customer service
· Acting as the first point of contact for customers and suppliers
· Office administration
· Planning/providing a works schedule and handle any work order updates and/or revisions
· Apply and monitor Streetworks permits
· Respond to emails and queries from Suppliers
· Be able to work in a reactive and busy environment
About You
The ideal candidate will have a positive attitude and a flexible approach to your work and enjoy working as part of a team. Experience of working in a telecom and traffic management environment would be advantageous however not an essential requirement of the role. You must take care in your work, be proactive in your approach to work but also adaptable to the changing priorities of the business operations.
Essential requirements include:
- Excellent level of attention to detail
- Good initiative and problem solving skills
- Ability to communicate effectively with customers
- Be adaptable and work well under pressure
- Willing to undertake relevant training and development
- A strong commitment to Health and Safety
- Prepared to work overtime and have flexibility to work unsocial hours to meet the needs of the business.
Job Types: Full-time, Permanent
Work Location: In person
