About Us
The JCB Group is a family-run business going through an exceptional period of growth and this is set to continue. We have 22 locations across Kent, Sussex and Essex and around 540 employees covering numerous internationally recognised brands eg Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, SKODA, CUPRA, Kia, Renault, Dacia, Alpine, Mazda and TPS
Description
We are currently looking to recruit an experienced Transaction Manager to join the team at JCB Renault Medway in Kent which specialises in new and used vehicles.
You will be a friendly, persuasive, and positive person who is competitive and driven to achieve your targets, whilst ensuring fantastic customer service. You will need a full, current UK driving licence to apply for this position.
What you’ll do day to day
- Drive the sale of finance and insurance products to customers, with weekly monitoring of penetration rates
- Identify opportunities to increase profitability through upselling finance & insurance products
- Assist in the development of sales strategies to increase sales revenue, customer retention, and overall business performance
- Ensure full compliance with regulatory and sales processes, prioritising fair treatment of all customers
- Collaborate with Sales Executives to uphold high standards of customer satisfaction and operational excellence
- Deliver exceptional customer service, fostering loyalty and generating referrals
- Maintain organised administration and uphold housekeeping standards for a professional work environment
Hours of work:
Monday - Friday 08:00 - 17:30 with a 1 hour unpaid lunch break
Saturdays 08:30 - 17:00 on a 1 in 3 rota basis
Benefits
You will be part of a varied and progressive dealer group with opportunities for progression and development.
We offer a competitive holiday allowance, pension scheme, as well as the option to purchase new and used cars for yourself and your family at really competitive prices.
If you feel this role is for you and would like the opportunity to work for a fantastic company who has its people and customers' very best interests at heart then apply online today.
**Please note only applicants successfully shortlisted for interview will be contacted**
