Medical Receptionist / Administrator (Primary Care)
Kensington Medical Centre, Belfast
Full-Time | 37.5 hours | Initial 9-month contract → Permanent Opportunity
Kensington Medical Centre is a progressive, patient-centred GP practice in Belfast, delivering high-quality care in a modern primary care setting.
We are seeking a Medical Receptionist / Administrator to join our team. This role is initially offered as a 9-month maternity cover, however it is expected to become a permanent full-time position for the successful candidate.
This is an excellent opportunity for:
- Experienced GP receptionists or healthcare administrators looking to progress
- Graduates (Healthcare, Business, Management, IT or related fields) seeking a career in primary care
- Individuals interested in developing towards practice management or healthcare leadership roles
Full training will be provided.
Why Join Us?
- Clear pathway into primary care management and leadership
- Exposure to both clinical operations and business administration
- Supportive, team-based environment with structured training
- Meaningful role contributing to patient care and safety
- Modern systems including EMIS and digital patient services
The Role
This is a key frontline and administrative role within the practice, combining patient interaction with essential operational responsibilities.
You will:
- Welcome and assist patients at reception in a professional, empathetic manner
- Manage high volumes of calls, online requests, and patient queries
- Process patient registrations, records, and confidential data accurately
- Support clinical staff with administrative coordination
- Handle post, electronic communications, and workflow tasks
- Assist with general administration and practice operations
Who We’re Looking For
We are looking for a capable, organised and motivated individual who can thrive in a fast-paced healthcare environment.
We will consider applicants with or without GP experience.
You may be:
- Someone with previous experience in general practice, NHS, dental, pharmacy or similar settings
- Or a graduate with a degree in healthcare, business management, IT, or a related field
You will demonstrate:
- Excellent communication skills and a patient-focused approach
- Strong organisational skills and attention to detail
- Confidence with IT systems (Microsoft Office essential)
- Ability to work under pressure while maintaining accuracy
- Professionalism, adaptability, and willingness to learn
Essential Criteria
- 5 GCSEs (or equivalent), including English and Maths
- Experience working with the public (customer-facing role)
- Strong IT and administrative skills
- Ability to maintain confidentiality at all times
- Ability to work both independently and as part of a team
Desirable Criteria
- Experience in general practice or healthcare setting
- Familiarity with EMIS or similar clinical systems
- Degree in Healthcare, Business, Management, IT or related field
- Experience handling sensitive or challenging situations
Career Development
This role is ideal for individuals seeking to build a long-term career in primary care, healthcare administration, or practice management. The successful candidate will gain valuable insight into both the clinical and operational aspects of running a modern GP practice.
Equality & Fair Employment
Kensington Medical Centre is an equal opportunities employer and is committed to promoting equality of opportunity in line with Northern Ireland Fair Employment and Treatment Order (1998).
We welcome applications from all suitably qualified individuals regardless of gender, age, disability, marital status, dependants, sexual orientation, or religious belief/political opinion. Selection will be based on merit.
Job Types: Full-time, Temp to perm, Permanent, Fixed term contract
Contract length: 12 months
Pay: From £13.62 per hour
Expected hours: 37.5 per week
Benefits:
Work Location: In person
