The Role..
We are looking for an experienced and motivated Restaurant Supervisor to lead our front-of-house team across our restaurant and wedding venue at Hidden River Cabins. This is a hands-on role suited to someone who thrives in a fast-paced, customer-focused environment and is passionate about delivering exceptional service while driving the business forward.
Key Responsibilities
- Oversee the day-to-day running of the restaurant and support operations across multiple venues on site
- Supervise, motivate, and lead a team of front-of-house staff to deliver outstanding service
- Manage staff performance, and training to ensure high standards are maintained
- Handle tills, cashing up, and ensure accurate financial procedures are followed
- Actively participate in service, including waiting on tables and engaging with guests
- Ensure excellent customer satisfaction and proactively manage feedback and online reviews
- Work closely with the kitchen team to ensure smooth and efficient service
- Support the development and execution of menus in collaboration with the kitchen
- Assist with marketing initiatives to promote the restaurant
- Identify opportunities to grow and elevate the restaurant business
Requirements
- Previous experience in a supervisory role within hospitality is essential
- Strong leadership skills with the ability to manage and inspire a team effectively
- Excellent communication and customer service skills
- Proactive mindset with the ability to think creatively and “outside the box”
- Strong organisational skills and attention to detail
- Ability to work efficiently under pressure in a dynamic environment
- Must be reliable and flexible, with availability to work evenings and weekends
- Own transport is essential due to the rural location
What We’re Looking For
We are seeking someone who is driven, hands-on, and forward-thinking—someone who can take ownership of the role, lead confidently, and contribute fresh ideas to help take our restaurant and events offering to the next level.
How to Apply
If you are passionate about hospitality and ready to take the next step in your career, we’d love to hear from you. Send us your CV with your relevant experience!
Job Type: Full-time
Pay: £13.50-£14.50 per hour
Expected hours: 30 per week
Benefits:
- Company events
- Discounted or free food
- Free parking
Work Location: In person
