Job Summary
We are seeking a dedicated and experienced Front of House Supervisor to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our front-of-house activities within a vibrant restaurant or hospitality environment. This position requires strong leadership skills, a passion for culinary excellence, and a commitment to maintaining high standards of food safety and customer service.
Duties
- Oversee daily front-of-house operations, ensuring exceptional service delivery and guest satisfaction.
- Manage and train front-of-house staff, fostering a positive team environment and promoting effective communication.
- Collaborate with kitchen staff to ensure seamless food production and timely service.
- Maintain high standards of cleanliness and organisation in the dining area, adhering to food safety regulations.
- Assist in menu planning and food preparation, contributing culinary insights to enhance guest experiences.
- Handle customer inquiries, complaints, and feedback professionally, striving for resolution and improvement.
- Monitor inventory levels for front-of-house supplies and coordinate with management for replenishment as needed.
Requirements
- Proven experience in a supervisory role within the restaurant or hospitality industry.
- Strong knowledge of food production processes, culinary techniques, and food safety standards.
- Excellent team management skills with the ability to motivate and lead staff effectively.
- Exceptional communication and interpersonal skills, with a focus on customer service excellence.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Flexibility to work various shifts, including evenings and weekends as required.
If you are passionate about hospitality and possess the necessary skills to lead a team in delivering outstanding service, we invite you to apply for this exciting opportunity as our Front of House Supervisor.
Job Types: Full-time, Part-time, Permanent
Benefits:
- Discounted or free food
- Employee discount
Experience:
- Food safety: 1 year (preferred)
- Hospitality: 2 years (preferred)
- Leadership: 2 years (preferred)
- Team management: 2 years (preferred)
Work Location: In person
