Be the Reason Someone Has a Great Experience
Customer service is about more than answering questions, it's about creating positive experiences, building trust and leaving every customer with a lasting impression.
We're expanding our Manchester team and are looking for a Customer Service Advisor who enjoys working with people, thrives in a fast-paced environment and is ready to develop valuable professional skills.
Whether you're starting your career or looking for a fresh opportunity, you'll receive full training, ongoing support and the chance to grow within a business that believes in promoting potential.
What You Can Expect
This role offers much more than day-to-day customer service. From your first day, you'll gain practical experience in communication, relationship building, teamwork and business development while working alongside experienced professionals.
You'll become confident in:
- Delivering exceptional customer experiences
- Building strong communication and interpersonal skills
- Understanding customer needs and providing tailored solutions
- Working towards personal and team objectives
- Developing commercial awareness and confidence
- Building the foundations for future leadership opportunities
No two days are ever the same, making this an exciting opportunity for someone who enjoys variety and meeting new people.
Your Responsibilities
As a Customer Service Advisor, you'll:
- Deliver a welcoming and professional customer experience
- Build positive relationships through excellent communication
- Provide knowledgeable support on products, services and promotions
- Resolve customer queries efficiently and professionally
- Help customers make informed decisions based on their individual needs
- Maintain high standards of professionalism while representing our clients
- Work closely with colleagues to achieve shared goals
- Take part in ongoing coaching and personal development sessions
We're looking for people who genuinely enjoy helping others and take pride in delivering outstanding service.
Who We're Looking For
Success in this role comes down to attitude, personality and a willingness to learn.
You'll be a great fit if you are:
- Friendly, approachable and confident
- A natural communicator who enjoys building relationships
- Positive, self-motivated and dependable
- Solution-focused with a proactive mindset
- Comfortable working both independently and within a team
- Open to learning new skills and receiving ongoing coaching
- Ambitious and motivated by personal growth
Why Join Our Team?
We know that people perform at their best when they're supported, challenged and recognised.
That's why we offer:
- Full training with continuous coaching
- A structured development programme
- Genuine opportunities for career progression
- Performance-based incentives
- A collaborative, supportive and inclusive working environment
- Regular skills workshops and development sessions
- Recognition for achievements and contributions
- The opportunity to build transferable skills for long-term career success
About Us
We're a growing customer acquisition and brand experience company working with a portfolio of recognised brands across a range of industries.
Our focus is simple: deliver exceptional customer experiences while creating genuine opportunities for our people to learn, develop and progress. We believe that great attitudes create great careers, which is why we invest heavily in training, mentorship and professional development.
Ready to Get Started?
If you're looking for a role where your communication skills, enthusiasm and ambition will be valued and where your development is taken seriously, we'd love to hear from you.
Apply today to begin your journey with a team that values people, celebrates success and supports your career every step of the way.
Pay: £14.00-£16.00 per hour
Benefits:
- Company events
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
