Shift and Schedule
Monday to Friday 4pm - 11pm
Please note that we do not allow holidays between 1st October and 23rd December inclusive.
Start Date: July 2026 - January 2027
Overview
As the Production Co-ordinator (Evening Shift) at Lucy & Lola, you will take full ownership of evening production operations, leading a small team and driving continuous improvements in efficiency and output as the business undergoes significant growth.
This is a hands-on leadership role that balances strategic thinking with day-to-day operational delivery in a fast-paced environment, combining leadership with direct involvement, including operating embroidery machinery when required to maintain continuity of production.
Key Responsibilities:
- Overseeing daily production operations to ensure timely order fulfilment
- Managing and scheduling embroidery staff team members by uploading artwork to USB’s for machine use
- Preparing artwork for embroidery machines using Hatch
- Maintaining SOPs across all production stages
- Supporting machine operators with troubleshooting and prioritisation
- Operating embroidery machines to cover staff absence (e.g. sick leave) and maintain production continuity
- Managing stock levels of blanks, threads, and consumables
- Leading quality control efforts to maintain brand standards
- Liaising with Artwork, Digitizing, Customer Service teams
- Preparing for and scaling during peak periods (esp. Q4)
- Supporting recruiting, onboarding and training of new staff as needed
What You'll Bring:
- Strong organisational skills, with the ability to prioritise embroidery workloads, manage machine schedules, and meet tight production deadlines
- Hands-on, proactive approach to problem-solving, with confidence in troubleshooting embroidery machines, thread breaks, tension issues, and stitching faults
- Continuous improvement mindset, focused on optimising machine efficiency, minimising downtime, and improving stitch quality and output
- High attention to detail, particularly in stitch quality, design accuracy, thread consistency, and adherence to SOPs
- Good understanding of stock control, including managing blanks (garments), threads, backing, and other sewing/embroidery consumables
- Excellent communication skills, with the ability to liaise effectively with Artwork, Digitising, and Customer Service teams to ensure accurate production outcomes
- Flexibility and adaptability to support changing production demands, machine allocation, and peak trading period
- Confidence in training, onboarding, and supporting team members in embroidery machine operation and production best practices
Desirable:
- Experience in machine operation
- Knowledge of embroidery is preferred
Pay: £33,000.00 per year
Benefits:
- Company events
- On-site parking
Application question(s):
- Do you have any annual leave booked between October and December?
Experience:
- embroidery: 1 year (preferred)
Work Location: In person
